View Full Version : Strange problem with wireless

16-08-2010, 09:07 PM
Strange problem, recently changed our wireless modem, since then one laptop (toshiba, vista home prem) logs onto the network but calls it local only and no internet, other laptops are fine receiving full service, the machine with no internet is ok when connected via a network cable to the same modem, any ideas ? Have tried putting in fixed DNS numbers and not but it just cannot see the net via wireless, tried repairing etc no good. Advise pls.

16-08-2010, 09:14 PM
Go into the Manage Wireless options and delete the access point, than reconnect to it, also make sure you have not entered any static ip address under the wireless adaptor.

16-08-2010, 09:23 PM
Hi tried that - no joy, any other ideas.?

17-08-2010, 08:29 AM
Hi tried that - no joy, any other ideas.?

Update the wireless NIC drivers, also, try decrease the encryption level, WPA2>WPA>WEP>NONE

17-08-2010, 09:28 AM
If it's on the network, that would indicate that hardware / drivers are *likely* OK, but I wouldn't rule it out.
If it's simply complaining it's a local-only connection with no internet, usually that's 4 things:
1) Connection to the internet is down (Not your issue, as others are online)
2) Incorrect gateway setting
3) Firewall in the way, somewhere between the internet and the device
4) Malware / viruses / trojans

I would check (2) and (4) first personally.

What happens if you take the laptop to another wireless network, does it also fail?