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View Full Version : Keep getting disconnected



05-09-2001, 07:57 AM
I seem to keep getting disconnected from telecom for some reason.
It only seems to happen on this comp but my other comp with telecom works good.
Is there a way to fix this.

05-09-2001, 08:55 PM
Are you with XTRA, I was with xtra a while ago and was getting disconnected as often as 20mins.

They blamed the phone line etc, which was what I though was the problem. Then I changed to Paradise.Net and the problem went away (as well as faster connects).

I'm not sure but I think its related to the 083 ... number that Xtra uses, and it has lower priority at the exchange (or somthing like that it was a while ago).

If you are with Xtra, I would recommend finding another ISP as their service is horrible. I used to recommend Paradise net but this changed my mind:

http://www.idg.net.nz/webhome.nsf/UNID/1A886224A1800B6DCC256AB8007BB6A3!opendocument

06-09-2001, 10:03 AM
It's possible that by downloading the latest driver for your modem will fix this problem. My ISP advised all customers to do so once.

06-09-2001, 07:31 PM
What are your internet connection settings for Xtra ?

Go to start>settings>control panel>internetoptions>
connections>(highlight Xtra)>settings>advanced:

Uncheck: Disconnect if idle for ?? minutes
Uncheck: Disconnect when connection maybe no longer needed