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AndrewNZ
03-08-2010, 07:02 PM
Hi

Can anyone who has been or is a Desktop Support technician tell me a bit about there job and staring sort of salary for this position?

Thank you

CrazySexyCool
03-08-2010, 07:09 PM
Hiya, sorry I can't really give you any advice. I have been wanting to get into this sort of work also and been thinking about studying at AMES. I just wanted to express my interest also in this sort of role and subscribe to the thread. Hope you get lots of replies :)

Erayd
03-08-2010, 07:20 PM
Hi

Can anyone who has been or is a Desktop Support technician tell me a bit about there job and staring sort of salary for this position?

Thank youDepends who you're working for - this particular position tends to vary a lot depending on how the organisation in question organises its internal support. As such, the skill requirements and salary vary a lot too.

Be aware that 'desktop support technician' sometimes means helpdesk, and HR has just changed the job title to attract more and / or better quality applicants.

SP8's
03-08-2010, 07:29 PM
I thought Desktop Support Technicians spent most of the day on their hands and knees ... supporting the desktop :eek:

nofam
03-08-2010, 07:40 PM
I thought Desktop Support Technicians spent most of the day on their hands and knees ... supporting the desktop :eek:

It actually does mean spending a lot of time on your hand and knees - crawling around under desks in dust and shoe crud trying to get to a data port.

Glamorous it ain't!

If you got into a corporate, I'd expect you'd start on ~$30k

Deimos
03-08-2010, 08:36 PM
I'd say 35 - 60k, 60k would be the absolute max.

wainuitech
03-08-2010, 08:44 PM
It actually does mean spending a lot of time on your hand and knees - crawling around under desks in dust and shoe crud trying to get to a data port.

Glamorous it ain't!
Add to that if in a persons house -- Dog and cat hair, paper, kids toys -- the rubbish someone dropped a few months back, shoes, bottles, the list goes on :p

AndrewNZ
03-08-2010, 09:44 PM
ok cool thanks for the info , I am currently working at an ISP in an email support role which may help

PCT Joe
03-08-2010, 09:50 PM
even in the shop after a blast with the air compressor in some dust clogged farmers computer(no offence, but farmers seem to have the dustiest computers) and you come out looking worse that a laborer at a construction site... Lucky you can just rub it off though...

Most fun I had was with the air compressor. I don't know why. I guess it was just nice watching myself make something go from dusty and dirty to shiny and near new :)

pctek
04-08-2010, 07:51 AM
Entry level or experienced?
Experienced generally means 2nd level support (1st is Helpdesk).
$45K+. But getting there is a whole other story. There are too many techs around now, you need to be aiming for a specialist role and that's hard to do - you need experience - and how do you get experience?

bk T
04-08-2010, 10:04 AM
... been thinking about studying at AMES. :)

Do your research carefully and thoroughly before enrolling with AMES!