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View Full Version : Email attachments sent arrive all skew wiff



dianne pierce
23-07-2010, 01:10 PM
Using Microsoft Outlook Express6 and Windows XP Home Edition Verson 2 Service Pk 3.
Attachments sent are from Word doc or a PDF file

Snorkbox
23-07-2010, 01:11 PM
Define skew wiff.

wratterus
23-07-2010, 01:13 PM
Define skew wiff.

:lol: x2

Snorkbox
23-07-2010, 01:14 PM
Can they be opened?

dianne pierce
23-07-2010, 01:15 PM
sorry..........when the recipient gets them the text is all on the left and the right hand side of the page is blank. The attachment should be in letter format

dianne pierce
23-07-2010, 01:15 PM
yes they can be opened

Snorkbox
23-07-2010, 01:19 PM
So what software is the sender using to create PDFs and Docs?


Recipient software?

Snorkbox
23-07-2010, 01:25 PM
Also are you the sender of the attachment(s)?
If so then attach a doc and pdf to yourself and open.

How does it look then?

If they look OK then probably recipient end.

dianne pierce
23-07-2010, 01:28 PM
Senders use Adobe Acrobat for the PDF files and I prepare and send Word 2002 docs. I receive the PDF files and have no problem opening them or saving them. I prepare the Word 2002 doc.

dianne pierce
23-07-2010, 01:32 PM
Sent PDF to myself and it is fine. Can't understand this as I am sending to all sorts of businesses and firms so I would imagine they would have the latest software. Do you think it has something to do with my email set up?

Snorkbox
23-07-2010, 01:34 PM
Sorry for the questions but I'm still confused about recipients.

Do all recipients have trouble reading docs prepared by you?

Adobe Acrobat can create PDFs and Acrobat reader can read same but not create.

Who created the PDF you sent to yourself?

dianne pierce
23-07-2010, 01:43 PM
PDF created by Adobe Acrobat by someone else and when I received it I saved it. To test it I attached it to an email to myself and I received and successfully opened it and it was perfect. Not all but some recipients say the attachments are received not in the orginal format but all "skew wiff".

dianne pierce
23-07-2010, 01:45 PM
Thanks for your help I will try and "see" an email and attachment that I sent to one of the recipients -maybe it is as you say the problem is at their end. I'll report back here later.

Snorkbox
23-07-2010, 01:48 PM
OK but you also say doc files are affected by being skew wiff and you create these using Word 2002.

I don't think it's your Email client by the way.

Do you by any chance import the PDF file into Word 2002 and then send the result as a Doc?

dianne pierce
24-07-2010, 11:59 AM
Ok sussed out what the problem was. The document I scanned was scanning in jpg format so I changed it to scan in pdf format. I couldn't find anything in my brother manual to say that this needed to be done. Now when I send it in an email everything is fine. The documents I sent to myself earlier when I did the test was already in the PDF format. Thanks for all your help.

Snorkbox
24-07-2010, 12:04 PM
Pleased to hear it's sorted and thanks for the update.