View Full Version : Firefox crashing

20-07-2010, 11:45 PM
Getting frequent annoying crashes with Firefox, this message appears:-

"firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Seems more prevalent when using Google. Any suggestions as to likely cause/remedy please?

Speedy Gonzales
20-07-2010, 11:46 PM
Disable the addons (if you installed any one by one). See if that fixes it. What version is installed? 3.6.6?

20-07-2010, 11:55 PM
Thanks Speedy. Yes 3.6.6. Come to think, trouble may have started with one of the latest add-ons. Will try your suggestion. Cheers

Speedy Gonzales
20-07-2010, 11:56 PM
No probs

21-07-2010, 09:50 AM
You certainly are not alone. 3.6 crashed on me regularly. If addons cause the crashes, FF should be isolating itself better from them.

The beta Minefield has not crashed here in weeks, now. I understand it is better protected from addon problems but, of course, some addons won't work with Minefield, including Google toolbar.

21-07-2010, 04:45 PM
Try 3.6.7 portable I have had no trouble with Firefox which I use all the time for many moons with more than 50 addons, run it from your desktop if you don't like delete it.


Generated: Wed Jul 21 2010 15:43:57 GMT+1200 (New Zealand Standard Time)
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100713 Firefox/3.6.7
Build ID: 20100713130626

Enabled Extensions: [63]
- Aardvark 3.0: http://karmatics.com/aardvark/ - Utility for cleaning up a page prior to printing, and for analyzing a page.
- Adblock Plus 1.2.1: http://www.google.com/search?q=Firefox%20Adblock%20Plus - Ads were yesterday!
- Adblock Plus: Element Hiding Helper 1.0.6: http://adblockplus.org/ - Helps you create element hiding rules for Adblock Plus to fight the text ads.
- Advanced Dork: http://tankedgenius.com/cp/advanceddork/ - Advanced Dork: gives quick access to Google's Advanced Operators directly from the context menu.
- Auto Copy 1.0.1: http://autocopy.mozdev.org - Copies selected text to the clipboard automatically. Like Linux or mIrc.
- Auto Shutdown 3.6.2D: http://inbasic.mozdev.org/root/ext2/home/index.htm - Add Shutdown feature to Firefox built-in Download Manager or DownThemAll!.
- BetterPrivacy 1.47.4: http://netticat.ath.cx/extensions.html - "Super-Cookie Safeguard"
- BugMeNot 2.2: http://www.google.com/search?q=Firefox%20BugMeNot - Bypass compulsory web registration with the context menu via www.bugmenot.com.
- CoLT 2.4.7: http://www.borngeek.com/firefox/colt/ - Makes it easy to copy link text and locations.
- CookieCuller 1.4: http://cookieculler.mozdev.org/ - Extended Cookie Manager - Automatically delete unwanted cookies
- Copy Links 0.1.7: http://ku.myftp.org/ - Copy multiple URLs in anchors to clipboard.
- Copy Plain Text 0.3.3: http://mozmonkey.com/ - Copies text without formatting
- CustomizeGoogle 0.76: http://www.customizegoogle.com/ - Enhance Google search results and remove ads and spam.
- CyberSearch 2.0.5: http://www.cybernetnews.com/cybersearch - Adds advanced Google and Bing search capabilities to the Firefox 3 address bar.
- Delete Bookmark Icons 0.4.1: http://www.sephiroth-j.de/mozilla/ - With Delete Bookmark Icons you are able to delete the icon of just one or all of your bookmarks. This is required if the wrong icon is shown or the icon is corrupt.
By default, a backup of the bookmarks database is created before every deletion process. They are stored in a folder named "delsiteicons" within the Firefox profile folder.
- Download Direct - Integration 1.5: http://www.senbit.com/ - Download acceleration and management solution
- Download Statusbar 0.9.7: http://downloadstatusbar.mozdev.org/ - View and manage downloads from a tidy statusbar
- Fasterfox 3.0.4: https://addons.mozilla.org/en-US/firefox/addon/9037 - Performance and network tweaks for Firefox.
- Favicon Picker 3 0.5: http://www.google.com/search?q=Firefox%20Favicon%20Picker%203 - Replace bookmark icons from the bookmark properties dialog.
- FaviconizeTab 1.0.1: http://espion.just-size.jp/archives/06/308085916.html - The width of the specified tab becomes small up to the size of favicon.
- FEBE http://softwarebychuck.com/ - Backup your Firefox data
- Firefox Super Search - People Search & Web Search Toolbar 1.3: http://www.skipease.com - The Ultimate Free People Search & Web Search Engine Toolbar Addon For Firefox.
- Greasemonkey 0.8.20100408.6: http://www.greasespot.net/ - A User Script Manager for Firefox
- Image-Show-Hide 0.2.8: http://imageshowhide.mozdev.org/ - Creates a toolbar button to quickly turn images on web-pages on and off and optional autoreload current page.
- Java Console 6.0.20: http://www.google.com/search?q=Firefox%20Java%20Console
- Java Quick Starter 1.0: http://www.google.com/search?q=Firefox%20Java%20Quick%20Starter
- Last tab close button 0.3.2: http://www.google.com/search?q=Firefox%20Last%20tab%20close%20button - Return last tab close button
- Link Pad 1.6.4: http://www.idusk.net/ - Sidebar to save interesting links for later without cluttering your bookmarks.
- Locationbar² 1.0.5: http://en.design-noir.de/mozilla/locationbar2/ - Formats and linkifies addresses in your Location bar.
- Morning Coffee 1.33: http://www.shaneliesegang.com/misc/coffee.php - Keeps track of daily routine websites and opens them in tabs.
- MR Tech Toolkit 6.0.4: http://www.mrtech.com/extensions/ - MR Tech Toolkit power tools for all users. (en-US)
- Multifox 1.2.0: http://br.mozdev.org/multifox/ - Allows you to be simultaneously logged into multiple accounts. Select “Open in a New Identity Profile” from the context menus.
- Nightly Tester Tools 2.0.3: http://www.oxymoronical.com/web/firefox/nightly - Useful tools for the nightly tester.
- No Tooltip Timeout 1.0: http://extensions.geckozone.org/NoTooltipTimeout - Tooltips don't disappear anymore
- NoScript 1.10: http://noscript.net - Extra protection for your Firefox: NoScript allows JavaScript, Java (and other plugins) only for trusted domains of your choice (e.g. your home-banking web site). This whitelist based pre-emptive blocking approach prevents exploitation of security vulnerabilities (known and even unknown!) with no loss of functionality… Experts will agree: Firefox is really safer with NoScript :-)
- Nuke Anything Enhanced 1.0.2: http://www.google.com/search?q=Firefox%20Nuke%20Anything%20Enhanced - Allow hiding of almost anything via context menu
- Open link in... 1.8: http://forums.mozillazine.org/viewtopic.php?t=118365 - Adds more tab/window opening options to the context menu for links and images.
- Organize Status Bar 0.6.4: http://yellow5.us/firefox/osb/ - Organize your status bar icons.
- Password Exporter 1.2: http://passwordexporter.fligtar.com - Export and import your saved passwords.
- Paste and Go 2 0.8: http://pasteandgo2.mozdev.org/ - Paste Text and Load/Search It Immediately
- Remove It Permanently http://rip.mozdev.org/ - Permanently hide items from the Context Menu
- RequestPolicy 0.5.14: http://www.requestpolicy.com/ - Control which cross-site requests are allowed. Improve the privacy of your browsing. Secure yourself from Cross-Site Request Forgery (CSRF) and other attacks.
- Resizeable Textarea 0.1d: http://www.google.com/search?q=Firefox%20Resizeable%20Textarea - Resize textareas to your needs.
- ResizeIT 3.6.1: https://addons.mozilla.org/en-US/firefox/addon/3287 - Resize Firefox with the 'ALT' key.
- RightToClick 2.8: http://netticat.ath.cx/extensions.html - Allows right clicks and highlighting where forbidden by javascript
- Sage 1.4.6: http://sagerss.com - A lightweight RSS and Atom feed reader.
- SearchLoad Options 0.5.7: http://www.google.com/search?q=Firefox%20SearchLoad%20Options - Tweak the searchbar's functionality.
- Show Image 0.4.2: http://showimage.mozdev.org/ - Adds context menu entry to reload images that failed to show on page.
- Site Launcher 1.6.4: http://www.donesmart.com/sitelauncher/ - Open websites using special keyboard shortcuts
- SkipScreen 0.4.7amo: http://skipscreen.com/ - Skips unnecessary pages on sites like Rapidshare, Megaupload, zShare, Mediafire, and more.
Wherever there are unnecessary pages and superfluous links, Skipscreen will be there.
- Sothink SWF Catcher 1.4: http://www.sothink.com/product/swfcatcher/firefox - Catch Flash movies from the Web page.
- Speed Dial 0.9.5: http://speeddial.uworks.net/ - Direct access to your most visited websites
- Stylish 1.0.9: http://userstyles.org/ - Restyle the web with Stylish, a user styles manager.
- Super DragAndGo 0.2.6: http://morphis.eu.org/ - Drag a link or anything like a uri (e.g. "abc.com" ), and throw it to anywhere blank on the webpage to open the it in a new tab.
- Tab History 1.0.6: http://www.penguinus.com/dev/tab_history - Links opened in a new tab retain their history.
- Tab Kit 0.5.12: http://code.google.com/p/tabkit/ - Tab grouping, vertical tab tree, multi-rows, and other tweaks.
- Tab Progress Bar 0.6: http://www.google.com/search?q=Firefox%20Tab%20Progress%20Bar - Provides a progress meter for each tab.
- Tamper Data 11.0.1: http://tamperdata.mozdev.org - View and modify HTTP/HTTPS headers etc. Track and time requests.
- Text Link 3.1.2009110201: http://piro.sakura.ne.jp/xul/_textlink.html.en - Allows URI texts written in webpages to be loaded by double clicks.
- TinyUrl Creator 1.0.5: http://mozmonkey.com/ - Convenient tool to create small url redirects from longer ones.
- Translate 1.3.2: https://addons.mozilla.org/en-US/firefox/addon/11313 - Select and translate a text to any of the listed language.
- UrlbarExt 1.6.1: https://addons.mozilla.org/en-US/firefox/addon/8758 - Extends the Location Bar with set of commands to (Make Tiny URL,Copy URL,Search site,Go up,Tag pages easily ,Navigate through sequential URL's,Unblock filtered websites and Surf anonymously using online phproxy servers)
- Wolfram Alpha Google 1.0: http://sidthemonkey.com/wolfram-google/ - Display Wolfram Alpha results in Google searches.

Installed Themes: [2]
- Default: http://www.mozilla.org/
- PitchDark 3.5.0: http://thebankshow.com/projects/pitchdark
Minimalistic, dark-colored theme.

Installed Plugins: (15)
- DivX Player Netscape Plugin
- Foxit Reader Plugin for Mozilla
- Java Deployment Toolkit
- Java Deployment Toolkit
- Java(TM) Platform SE 6 U21
- Mozilla Default Plug-in
- Photodex Presenter Plugin
- QuickTime Plug-in 7.6.5
- QuickTime Plug-in 7.6.6
- RealPlayer Version Plugin
- RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)
- Shockwave Flash
- Shockwave for Director
- Silverlight Plug-In
- Windows Media Player Plug-in Dynamic Link Library

Speedy Gonzales
21-07-2010, 04:50 PM
I would uninstall the old versions of the plugins on the bottom. Quicktime/Itunes was updated the other day too

21-07-2010, 04:55 PM
Here's the direct download link in case you missed it on the page:


Roger Hunt
21-07-2010, 06:43 PM
Firefox update out today

25-07-2010, 12:50 AM
Many thanks for all the helpful comments & advice guys. Disabling some of the add ons seems to have done the trick but will also try latest version FF.