View Full Version : Help with slowing computer

16-07-2010, 01:39 PM
Hi guys and hoping you can help, again.

I have a Compaq Pressiro Sn3100an. Running XP Home with SP3, etc. I also have 768 MB ram.

Latest problem is that my wife, bless her, uses Facebook an awful lot. Please don't tell her I said that.

Part way through computer starts slowing down. Often she has to quit out and run my emptemp2.exe, Empty temporary folders. This is supposed to clear out all the internet related crap.

I also have C Cleaner and run that, but all to often it's still slow and we have to do a system reboot.

Any helpful advise and simple advise requested.

:thanks Ian

Speedy Gonzales
16-07-2010, 01:46 PM
Disable system restore. Then post a hijackthis log

16-07-2010, 01:50 PM

1) Not enough RAM, Win XP needs 512mb to run properly, Vista should have at least 1GB.

2) Spyware.

3) Windows Bloat

The longer you use Windows, the more disordered your registry can become, especially if you regularly install and uninstall software. Many applications, on being uninstalled, leave behind “orphan” registry entries. They don’t remove all traces of themselves; causing problems such as sluggish performance, system lockups, or a bloated registry that takes longer to load on startup.

Also the NTFS file system contains a file called the master file table (MFT). There is at least one entry in the MFT for every file on an NTFS volume, including the MFT itself.

All information about a file, including its size, time and date stamps, permissions, and data content is either stored in MFT entries or in space external to the MFT but described by the MFT entries.

As files are added to an NTFS volume, more entries are added to the MFT and so the MFT increases in size. When files are deleted from an NTFS volume, their MFT entries are marked as free and may be reused, but the MFT does not shrink. Thus, space used by these entries is not reclaimed from the disk.

Utilities that defragment NTFS volumes cannot move MFT entries, and excessive fragmentation of the MFT can impact performance.

Therefore the only cure for bloat is to wipe the PC and do a fresh install of Windows from scratch.

16-07-2010, 02:06 PM
Like this?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:00:34 p.m., on 7/16/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
D:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\My Documents\Alarm95\Alarm95.exe
D:\Program Files\T Clock\tclock.exe
C:\Program Files\Traffic Usage Checker\tuc.exe
C:\Program Files\r2 Studios\HideOE\HideOE.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
R3 - URLSearchHook: (no name) - {00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [UnlockerAssistant] "D:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [bwprnmon.exe] C:\BITWARE\NT\bwprnmon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ccleaner] "D:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ian\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Alarm95.exe.lnk = D:\My Documents\Alarm95\Alarm95.exe
O4 - Startup: emptemp2.lnk = D:\Program Files\Empty Temp Folders 2.8.3\emptemp2.exe
O4 - Startup: TClock.lnk = D:\Program Files\T Clock\tclock.exe
O4 - Startup: Traffic Usage Checker.lnk = C:\Program Files\Traffic Usage Checker\tuc.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\cemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cemlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cemlsp.dll
O15 - Trusted Zone: http://www.telecom.co.nz
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6087.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1256243288462
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A4FA4E1-78F2-4A5F-9B78-41C823DE16E4}: NameServer =,
O17 - HKLM\System\CCS\Services\Tcpip\..\{80F6AFE1-1B84-48CF-B7D1-1A71B3829DC2}: NameServer =,
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: COMODO Time Machine Client Service (ClientService) - Unknown owner - C:\Program Files\COMODO\Time Machine\ClientService.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe

End of file - 7545 bytes

Speedy Gonzales
16-07-2010, 02:15 PM
Thats it. You can tick these, then tick fix checked

Close browsers

R3 - URLSearchHook: (no name) - {00000000-6E41-4FD3-8538-502F5495E5FC} - (no file)

I would uninstall this

O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot

These dont have to be in startup

O4 - HKLM\..\Run: [SmartDefrag] "C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp

O4 - HKLM\..\Run: [UnlockerAssistant] "D:\Program Files\Unlocker\UnlockerAssistant.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [ccleaner] "D:\Program Files\CCleaner\ccleaner.exe" /AUTO

O4 - Startup: Alarm95.exe.lnk = D:\My Documents\Alarm95\Alarm95.exe

Uninstall this, ccleaner will do the same thing

O4 - Startup: emptemp2.lnk = D:\Program Files\Empty Temp Folders 2.8

16-07-2010, 02:21 PM
I understand a bit of what you are saying, but removing Empty Temp Folders and C Cleaner seems a bit odd? SmartDefrag.exe is to defrag the drives and I thought that was important. Alarm 95 is a reminder program from the old Windows 95 days...

Speedy Gonzales
16-07-2010, 02:23 PM
You can run ccleaner manually, it doesnt have to be in startup. It only removes them from startup not from the computer

16-07-2010, 02:24 PM
You can run ccleaner manually, it doesnt have to be in startup. It only removes them from startup not from the computer

Thats true but it does help clean system and then closes.:banana

Speedy Gonzales
16-07-2010, 02:26 PM
Well it may also free up some memory which you don't have much of. Till you need it. You can run it manually it'll remove whatever and it'll still close. But, if you want to leave them there, thats up to you. Its your computer, not mine

16-07-2010, 03:41 PM
Ok, thanks. Have worked through the, hijackthis log, and deleted "some".

I'll see how it goes and get back.

Thanks for your help, Speedy Gonzales,


Speedy Gonzales
16-07-2010, 04:03 PM
Sweet no probs