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trpark
27-06-2010, 12:00 AM
I woke up to my parents computer having about 30 open windows. The calculator was opened about 10-15 times, along with IE and some pages that my parents have added to favorites. I closed all of the programs and checked their security. CA Antivirus said that it was disabled, tried to renable, isn't working. Ran a scan, hasn't finished yet but so far so good. DLed Spybot, ran a scan and it came back as clean. Opened the recently modified folder in their my computer and it came back with over 500 images of celebrities. Removed all of them. Also noticed a caisslog update:

[LogData]
Thursday, June 03, 2010, 9:58:04 AM (03192) Log file started
Thursday, June 03, 2010, 9:58:04 AM (00000) "C:\Users\Paula\AppData\Local\Temp\pftBAFB~tmp\setu p.exe"
Thursday, June 03, 2010, 9:58:04 AM (03177) Running in install mode.
Thursday, June 03, 2010, 9:58:05 AM (00000) PathPFW - Result = <empty>
Thursday, June 03, 2010, 9:58:05 AM (00000) *** InitEnrollment - Result = 1
Thursday, June 03, 2010, 9:58:05 AM (00000) EnrollTarget - Result = C:\Users\Paula\AppData\Local\Temp\pftBAFB~tmp\setu p.exe
Thursday, June 03, 2010, 9:58:05 AM (03194) Adding 'C:\Users\Paula\AppData\Local\Temp\pftBAFB~tmp\set up.exe' to trusted application list
Thursday, June 03, 2010, 9:58:05 AM (03191) Checking installation requirements for CA Internet Security Suite ...
Thursday, June 03, 2010, 9:58:05 AM (03163) Checking operating system - Result = Windows Vista (6.00.6002) + Service Pack 2
Thursday, June 03, 2010, 9:58:05 AM (03162) Checking external module versions ...
Thursday, June 03, 2010, 9:58:05 AM (03164) Checking installation version ...
Thursday, June 03, 2010, 9:58:05 AM (03161) Checking for conflicting software ...
Thursday, June 03, 2010, 9:58:05 AM (03183) Checking permissions on registry keys ...
Thursday, June 03, 2010, 9:58:05 AM (03172) Checking permissions on directories ...
Thursday, June 03, 2010, 9:58:05 AM (03201) Checking for other user sessions ...
Thursday, June 03, 2010, 9:58:05 AM (03191) Checking installation requirements for CA Parental Controls ...
Thursday, June 03, 2010, 9:58:05 AM (03163) Checking operating system - Result = Windows Vista (6.00.6002) + Service Pack 2
Thursday, June 03, 2010, 9:58:05 AM (03164) Checking installation version ...
Thursday, June 03, 2010, 9:58:05 AM (03161) Checking for conflicting software ...
Thursday, June 03, 2010, 9:58:05 AM (03183) Checking permissions on registry keys ...
Thursday, June 03, 2010, 9:58:05 AM (03172) Checking permissions on directories ...
Thursday, June 03, 2010, 9:58:05 AM (03191) Checking installation requirements for CA Anti-Spyware ...
Thursday, June 03, 2010, 9:58:05 AM (03163) Checking operating system - Result = Windows Vista (6.00.6002) + Service Pack 2
Thursday, June 03, 2010, 9:58:05 AM (03164) Checking installation version ...
Thursday, June 03, 2010, 9:58:05 AM (03161) Checking for conflicting software ...
Thursday, June 03, 2010, 9:58:05 AM (03183) Checking permissions on registry keys ...
Thursday, June 03, 2010, 9:58:05 AM (03172) Checking permissions on directories ...
Thursday, June 03, 2010, 9:58:05 AM (03191) Checking installation requirements for CA Anti-Spam ...
Thursday, June 03, 2010, 9:58:05 AM (03163) Checking operating system - Result = Windows Vista (6.00.6002) + Service Pack 2
Thursday, June 03, 2010, 9:58:05 AM (03162) Checking external module versions ...
Thursday, June 03, 2010, 9:58:05 AM (03164) Checking installation version ...
Thursday, June 03, 2010, 9:58:05 AM (03161) Checking for conflicting software ...
Thursday, June 03, 2010, 9:58:05 AM (03183) Checking permissions on registry keys ...
Thursday, June 03, 2010, 9:58:05 AM (03172) Checking permissions on directories ...
Thursday, June 03, 2010, 9:58:05 AM (03191) Checking installation requirements for CA Anti-Virus ...
Thursday, June 03, 2010, 9:58:05 AM (03163) Checking operating system - Result = Windows Vista (6.00.6002) + Service Pack 2
Thursday, June 03, 2010, 9:58:05 AM (03162) Checking external module versions ...
Thursday, June 03, 2010, 9:58:05 AM (03164) Checking installation version ...
Thursday, June 03, 2010, 9:58:05 AM (03118) Setup has detected that a later version of CA Anti-Virus is already installed. - Result = 9015
Thursday, June 03, 2010, 9:58:05 AM (03179) This installation contains 8.4.0.28 - Result = 9015
Thursday, June 03, 2010, 9:58:05 AM (03180) Your current version is 8.4.0.32 - Result = 9015
Thursday, June 03, 2010, 9:58:05 AM (03183) Checking permissions on registry keys ...
Thursday, June 03, 2010, 9:58:05 AM (03172) Checking permissions on directories ...
Thursday, June 03, 2010, 9:58:05 AM (03118) Warning W9015: Setup has detected that a later version of CA Anti-Virus is already installed.
Thursday, June 03, 2010, 9:58:05 AM (03119) Warning W9015: If you wish to downgrade this product, then please uninstall this version first.
Thursday, June 03, 2010, 9:58:05 AM (03120) Warning W9015: CA Anti-Virus will not be installed.
Thursday, June 03, 2010, 9:58:07 AM (03191) Checking installation requirements for CA Personal Firewall ...
Thursday, June 03, 2010, 9:58:07 AM (03163) Checking operating system - Result = Windows Vista (6.00.6002) + Service Pack 2
Thursday, June 03, 2010, 9:58:07 AM (03164) Checking installation version ...
Thursday, June 03, 2010, 9:58:07 AM (03161) Checking for conflicting software ...
Thursday, June 03, 2010, 9:58:07 AM (03183) Checking permissions on registry keys ...
Thursday, June 03, 2010, 9:58:07 AM (03172) Checking permissions on directories ...
Thursday, June 03, 2010, 9:58:09 AM (03142) User has chosen to cancel the application.
Thursday, June 03, 2010, 9:58:09 AM (00000) UnenrollResult - Result = 0
Thursday, June 03, 2010, 9:58:09 AM (03173) Log file finished - Result = 9017

+++ --- +++ --- +++


I'm assuming that's why Antivirus isn't working or is at least showing that it isn't working?


Also installed Hijackthis and ran it, came back with:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:43:33 AM, on 6/26/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18928)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\NextWindow\NextWindowGSA.exe
C:\Program Files (x86)\DELL\OSD\AIO_OSD.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\CenturyTel\Home Network Manager\HomeNetworkManager.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\casecuritycenter.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\ccprovep.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Virus\caavGUIScan.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10h_Ac tiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurytel.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CenturyTel
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FAIESSO Helper Object - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.4.4525.1752\s wg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [FATrayAlert] C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
O4 - HKLM\..\Run: [UCam_Menu] "c:\Program Files (x86)\Dell\Dell TouchCam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Dell\Dell TouchCam" UpdateWithCreateOnce "Software\CyberLink\Dell TouchCam\1.0"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [InstaLAN] "C:\Program Files (x86)\CenturyTel\Home Network Manager\HomeNetworkManager.exe" startup
O4 - HKLM\..\Run: [cctray] "C:\Program Files (x86)\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [MSN Toolbar] "c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [CurseClient] C:\Program Files (x86)\Curse\CurseClient.exe -silent
O4 - HKCU\..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: AccuWeather.lnk = C:\Program Files (x86)\AccuWeather.com Stratus\AccuWeather.com Stratus.exe
O4 - Global Startup: Dell Touch Zone.lnk = C:\Program Files (x86)\Dell Touch Zone\fingertapps.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NextWindow GSA.lnk = C:\Program Files (x86)\NextWindow\NextWindowGSA.exe
O4 - Global Startup: OSD Utility.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://qbo.intuit.com/c29/v31.189/qboax10.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi for Dell\CoziProtocolHandler.dll
O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files (x86)\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - Winlogon Notify: FastAccess - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files (x86)\CenturyTel\Home Network Manager\AffinegyService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files (x86)\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: FAService - Sensible Vision - C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
O23 - Service: Dell OSD Service (FOXOSDService) - Unknown owner - C:\Program Files (x86)\DELL\OSD\OSDSvr.exe
O23 - Service: Google Update Service (gupdate1cafa148ed8beca) (gupdate1cafa148ed8beca) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files (x86)\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS. exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files (x86)\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 17565 bytes


Mom had mentioned a week or so ago that they found a virus on the computer, she said it was removed.

Any help would be greatly appreciated. (:

Speedy Gonzales
27-06-2010, 12:16 AM
You can tick these then tick fix checked

Close browsers

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

Looks like this can hang a system on startup

O4 - HKLM\..\Run: [MSN Toolbar] "c:\Program Files (x86)\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

Uninstall this. Users that have installed this have reported that their WOW accounts have been hacked. You'll have to use something else

O4 - HKCU\..\Run: [CurseClient] C:\Program Files (x86)\Curse\CurseClient.exe -silent

Uninstall this, it maybe spyware

O4 - HKCU\..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

Then reboot, then get malwarebytes below, update it. Then scan the whole hdd