View Full Version : ios 4.0 lost my photos.

20-06-2010, 08:13 PM
so i upgraded my iphone to ios4.0 tonight.

it all worked except my camara roll was lost.
my iphone info show 184Mb of photos, but the iphone has nothing in the camara roll.

a quick google says this is quite a common problem.

my fix is this:

1. locate your last good backup (application data/apple computer/MobileSync/backup)

2. copy all the files from your last backup to a new temporary folder on desktop.

3. in this new folder, rename all the mddata files to jpg.

4. get windows to show thumbnails of files in folder. (this will sort the photos from the other data.)

5. copy any photos off to another new folder.

6. get itunes to sync photos from any empty folder, then turn off photo sync. (this will delete the photos you can't get to from itunes/iphone)

7. copy recovered photos to ipod.

8. sync.

9. check your happy.

10. delete temporary folder from desktop.

20-06-2010, 09:25 PM
i thought ios4 doesnt come out till tomorrow or tuesday.

not avaliable for my ipod touch yet...

20-06-2010, 09:30 PM
it is out now, if you know people who know people...

it is out for everyone about 10am tomorrow NZ time

20-06-2010, 09:33 PM

20-06-2010, 11:24 PM

I would wait a few days anyway, to see what problems people have. OS 3 still has issues, and podcast scrolling on mine is so jerky, and that is a common bug.

20-06-2010, 11:26 PM
if its not out yet, how'd the OP get it??

21-06-2010, 03:38 AM
if its not out yet, how'd the OP get it??Developer releases - it's been available for a while in various iterations.

21-06-2010, 05:37 AM
Developer releases - it's been available for a while in various iterations.

Oh ok

13-08-2010, 10:17 PM

Hope someone can help me here - Ill try and make this easy to understand.

Upgraded to 4.0 last night (yes its taken me a while to get round to it!), but it seems to have wiped some contacts and recent messages and photos. After the phone installed the last thing it went back to was 26/07/10 when I recorded a voice memo. Basically everything that I've done/used on it since then till 12/08/10 has gone! I cant understand why, but suspect I may have updated my itunes around 2-3 weeks ago and this has conflicted with the 4.0 upgrade from previous OS.

I cant recall if I backed up or not, am thinking of doing a 'restore' but worried that I will lose ABSOLUTELY everything!

Also how can you 'cut and paste' your contacts onto your hard drive?

Cheers - any help would be much appreciated


13-08-2010, 10:45 PM
what version of itunes do you have?

you needed 9.2 to be offered the update to v4.....

Speedy Gonzales
13-08-2010, 10:49 PM
4.01 is out by the looks of it

13-08-2010, 10:57 PM
4.01 is out by the looks of it

I was about to say isn't Apple boasting about 4.0.1?

BTW Xcode 4 beta out if anyone cares

13-08-2010, 11:00 PM
currently im on, which i think i upgraded the other day

after checking my 'installed programs' via control panel i seemed to install safari, itunes, quicktime etc on the 12/08/10.

13-08-2010, 11:09 PM
Hi Gamejunkie

Currently im on itunes 9.2 in reply to your question.

ive read countless articles on the net to how to 'recover' lost data.

Im tempted to restore back to factory settings, but i cant recall:

a) if i have EVER backed up
b) lose everything up to 27/06/10

Speedy Gonzales
13-08-2010, 11:23 PM
Try this


1) In iTunes, right click on your iPhone in the device list.

2) Click "Restore from Backup..."

3) Select the last backup done while you still had the OS3 and just click "Restore".

14-08-2010, 06:01 AM
Hi again Gamejunkie

Ok have right clicked into DEVICES and seen I have 2 options to back up from, when clicking 'Restore from Backup':

Dec 18th 2009

Aug 12 2010 (This must be what it did yday before it installed 4.0)

If I choose December 18th is that in effect a time line of data between Dec-Aug 11th that I can retrieve back?