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zqia014
14-06-2010, 08:31 PM
Hi all,

This game that my dad plays has suddenly stopped working since I've installed Win 7. It worked for the first few days but then yesterday suddenly came up with a message saying "Could not reset 3D Device, program will now close".

Nothing has been changed on the PC, I did a Windows Update that day, maybe something changed then?

I reinstalled graphics drivers and it didn't work, I searched the error on Google and found something about Directx, however my Directx (11) is working fine when I checked.

Any ideas? Cheers

BTW the game is called DDD Pool.

Thanks

goodiesguy
14-06-2010, 08:44 PM
has it got the latest updated drivers from the manufacturers site?

zqia014
14-06-2010, 08:47 PM
You mean the graphics driver? Yes it is the latest from the ATI website.

Sweep
14-06-2010, 08:50 PM
So what actual card is installed?

goodiesguy
14-06-2010, 08:58 PM
how old is the card. it could be old and had it

zqia014
14-06-2010, 09:09 PM
Actually it's a new PC, i7 2.8Ghz with a HD5850 Card.

The game ran perfectly on Win 7 with a X1950 Pro.

Ran perfect for the first few days in Win 7, but suddenly stopped working. The only change to the computer I can remember is an update.

feersumendjinn
14-06-2010, 09:44 PM
Is likely that the game he downloaded from here
http://www.download-free-games.com/pool_game_download/ddd_pool.htm
is not compatible with Win7, try running in compatibility mode for XP or earlier, also try turning off Aero effects
http://support.gamecentersolution.com/index.php?page=Help/Support/SupportFAQ&channel=50&faq=143

KarameaDave
14-06-2010, 09:50 PM
Off topic, but your dad might like to try BilliardsGL
(It's really Pool)
http://www.billardgl.de/download-en.html

pctek
15-06-2010, 07:03 AM
It can be:
DX problem
GPU driver problem
The game is too old therefore it does have a DX problem - in that Win7 is too new for it.