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Cyberhuskey
24-05-2010, 01:08 PM
I've bought my daughter a webcam that she can communicate with her overseas relative. Both have the same Logitech webcam and are using Google video chat to communicate. Her relative is receiving sound and video perfectly but the video my daughter is receiving looks like a slideshow. Sound is good. Can somebody please tell me the possible causes for this? Any help is appreciated. Many thanks.

Trev
24-05-2010, 02:55 PM
Whats your computer specs and more importantly her internet connection speed. Is it dialup or BB. Sounds more like her internet connection is too slow.
:)

Ofthesea
24-05-2010, 08:31 PM
and is it wireless or not

PC builder
24-05-2010, 09:07 PM
Hi have had the same problem before! You can fix it by using Skype it has better picture quality!

Cyberhuskey
25-05-2010, 09:33 AM
Hi. It's wired broadband and her internet provider claims a 5000 kbps download and 500 kbps upload speed.

Chilling_Silence
25-05-2010, 09:38 AM
500kbps upload speed should be more than sufficient.

I would check a few other things like making sure the remote PC isn't running anything like an Anti-Virus scan which is causing it to slow down. It takes a lot less of your computers resources to send sound, compared with video.

I've personally found the quality of Google Chat to be superb!

Zippity
25-05-2010, 11:02 AM
I've personally found the quality of Google Chat to be superb!

Would that be "Google Talk"? :)

Chilling_Silence
25-05-2010, 04:30 PM
Would that be "Google Talk"? :)

Yeah sorry, that one, that's what happens when I post within minutes of waking up :p

Zippity
25-05-2010, 04:41 PM
LOL thanks - I'll give it a try.

hueybot3000
26-05-2010, 05:56 PM
Yeah sorry, that one, that's what happens when I post within minutes of waking up :p

You wake up far to late, half the day is gone but 8.30

Zippy have you tried with someone else?

Zippity
26-05-2010, 08:22 PM
I have used both Skype and ICQ video with a friend in California - both are terrific :)

I'm now looking forward to trying out the Google version.