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HarryJay
08-05-2010, 02:57 PM
I try and visit facebook.com, but my browser (Mozilla) brings up www.computerhelp.com website. The address bar still says facebook.com

I have run Spybot Search & Destroy, and Malwarebytes' Anti-Malware. Nothing came up on either of the tests.

I even tried Internet Explorer 8 (shudders), and Opera browsers. They all say facebook.com, but all bring up www.computerhelp.com website.

My OS is Win XP SP3 with all updates.

Any help would be very great full.

Please email me: [edit: email address removed] or post a reply.

Cheers Jason

Ninjabear
08-05-2010, 03:00 PM
spam?

HarryJay
08-05-2010, 03:01 PM
how could i tell if i have ? also, how would i remove it ?

Speedy Gonzales
08-05-2010, 03:06 PM
Post a hijackthis log

HarryJay
08-05-2010, 03:10 PM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:09:59 p.m., on 8/05/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Opera\opera.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.trademe.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.mozilla.com/
O1 - Hosts: 67.19.48.227 www.facebook.com
O1 - Hosts: 67.19.48.227 http://www.facebook.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VideoCAM Web V3
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe

--
End of file - 6143 bytes

Speedy Gonzales
08-05-2010, 03:25 PM
Did you add these?? If you didnt tick them. Close browsers first

O1 - Hosts: 67.19.48.227 www.facebook.com

O1 - Hosts: 67.19.48.227 http://www.facebook.com

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

HarryJay
08-05-2010, 03:35 PM
I just went through and selected them all (excluding 1st one) and went fix. I now can get to facebook.

Thankyou

Speedy Gonzales
08-05-2010, 03:37 PM
No probs. What do you mean all of them?? You only had to tick 3. Oh well, dont blame us if it dies completely

Agent_24
08-05-2010, 09:24 PM
I think he means he removed all 3 that you said he should, but if not - !!!!!!

HarryJay: You shouldn't post your email address online like that either. You will get spam...

Morgenmuffel
09-05-2010, 04:48 PM
Computerhelp provides software to block url such as facebook and myspace to help "cure " internet addiction.
http://www.mmdnewswire.com/new-free-self-control-tool-helps-stop-internet-addiction-4433-2.html

Renmoo
09-05-2010, 08:07 PM
No probs. What do you mean all of them?? You only had to tick 3. Oh well, dont blame us if it dies completely
:lol: