View Full Version : Unexpected Blue screen

06-05-2010, 11:06 PM
Hey guys, i was just browsing facebook when the computer unexpectedly showed BSOD. Nothing has been changed recently that i know of, so i'm wanting to know what the cause may be?

After it had restarted i got this....
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 5129

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000047
BCP2: 82CA76B7
BCP3: 8DB56A78
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Computer is Q9450, 4GB ddr2-1066, 1TB hdd and 8800gts graphics running windows 7 professional.

Anyone able to shed some light on this problem?
Thanks in advance :)

Speedy Gonzales
06-05-2010, 11:20 PM
Are you getting the BSOD only when you go to the FB site?? Does it crash in anything else / any other site?

Get bluescreenview. Load the dmp file/s. See what that says. See what files it highlights

06-05-2010, 11:28 PM
First time BSOD. Just trying to be cautious.
This was a fresh install of windows 7 only installed a month ago. No problems up until now...

From bluescreenview.

Speedy Gonzales
06-05-2010, 11:34 PM
Cool OK. Umm so does it bluescreen in anything else ? In a program? In this forum? Or just on FB? Does the name of a driver / file appear on the BSOD? Whats the brand / model of the mobo?

06-05-2010, 11:44 PM
Umm like i said...that was the first time. So don't know if it bluescreens in anything else yet. I'm currently using that pc now and it seems fine, i just wanted to be preemptive thats all.
From bluescreenview it appears that the BSOD was caused by halmacpi.dll?

Speedy Gonzales
06-05-2010, 11:47 PM
Yup its either that or usbport.sys..Is it showing the right info under system for your CPU?? And in device manager under processor?

06-05-2010, 11:51 PM
Yep shows all 4 cores in device manager and correct specs in system.
Do you think this could have been a one off random BSOD? I hope so...

Speedy Gonzales
06-05-2010, 11:55 PM
Well I would wait for another mth. And see what else it crashes in. If it's only crashing in FB. Then there's probably something on FB thats causing it.

06-05-2010, 11:57 PM
Sweet as then. Thanks for your help :)

Speedy Gonzales
07-05-2010, 12:01 AM
No probs

11-05-2010, 06:27 PM
Yep shows all 4 cores in device manager and correct specs in system.
Do you think this could have been a one off random BSOD? I hope so...

There's nothing random about a BSOD. They always happen for a reason. However the reason could be entirely random (like faulty RAM for example)

Have you added any new hardware or software recently?

If nothing stands out as a possible cause just wait for another BSOD. If you get another, compare it to the one you just got, see if they are the same or not.

14-05-2010, 01:59 AM
FWIW browsing Facebook can't Bluescreen your Windows 7 PC :)

14-05-2010, 11:46 AM
Actually I think it would be possible to infect a webpage with a drive-by-malware that would crash your system with a BSOD...