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View Full Version : New DVD Writer plays CDs but not DVDs



Genghis7777
04-05-2010, 07:55 PM
Hi Folks

Just installed a new BTC DVD RW Internal Drive on a Win 2k machine.

It reads and plays CDs OK but when I insert a DVD I get the following error message: "access to the specified device, path or file is denied."

Windows Explorer thinks there's nothing in the drive and asks for a disk to be inserted.

Any help greatly appreciated.

Genghis

Sweep
04-05-2010, 08:05 PM
Try having a look here:-

http://support.microsoft.com/kb/249334

And welcome to PressF1

Agent_24
04-05-2010, 08:21 PM
DVD drives often come without the region code set (so they can ship the exact same configuration globally with less work on their part)

You will need to set the region code first before you can use the drive to play anything (The link Sweep posted explains how to do this)

Genghis7777
04-05-2010, 11:52 PM
Thanks for getting back to me so quickly.

I checked it out and the DVD drive has already been set to Region 4. It says that it may be changed 4 more times.

I tried inserting Region 4 again anyway but it had no effect, i.e. the drive still thinks it can be changed 4 more times.

The problem hasn't gone away. Any other ideas? Thanks in advance

Speedy Gonzales
05-05-2010, 12:02 AM
Looks like some sites say that error means there's nothing to open the DVD with. Or something in the registry is corrupt. What program are you using?

Genghis7777
05-05-2010, 12:13 AM
I'm using OEM version of Nero Showtime which came with the previous DVD Writer. I couldn't find a version number but the manual is copyrighted 2003, if that helps.

I'll try uninstalling and re-installing Nero.

Genghis7777
05-05-2010, 12:22 AM
Nero ShowTime also says:

"Nero ShowTime was unable to start playing the selected video. Please close Nero ShowTime, start DxDiag.exe application (DirectX diagnostic tool), click tab "Display" and click "Direct Draw Acceleration": "Enable" button. If you can't enable Direct Draw acceleration, please update your video adapter driver."

I follow these instructions but find that Direct Draw Acceleration is already enabled.

In this Nero Suite there is an application called Nero InfoTool. It is able to read the information off the DVD and identify the title and publisher no problem. In fact this tool gives the version numbers of everything: It's Nero StartSmart 1.0.1.27 and Nero ShowTime v1.5.0.37. The burning software is v6.3.1.23

Sweep
05-05-2010, 12:35 AM
I'd go here and download the codec pack.

http://www.codecguide.com/download_kl.htm

HTH

CYaBro
05-05-2010, 12:51 AM
I'm using OEM version of Nero Showtime which came with the previous DVD Writer. I couldn't find a version number but the manual is copyrighted 2003, if that helps.

I'll try uninstalling and re-installing Nero.

Pretty sure Nero Showtime OEM only had a 30 day trial of DVD playback plus an OEM version of Nero will most likely only work with the drive it originally came with.
Try download VLC play from www.videolan.org and see if that can play a DVD.

Genghis7777
05-05-2010, 01:18 AM
Hi CyaBro

Thanks muchly: VLC worked. I may as well uninstall Nero and reclaim the HDD real estate.

Thanks to everyone else who chipped in

Todah rabbah

Agent_24
05-05-2010, 02:25 AM
I guess the region code had already been set :)

Speedy Gonzales
05-05-2010, 09:37 AM
Thats probably why, an OEM version is locked to the DVD writer it came with. Nero wouldnt have worked either

Zippity
05-05-2010, 10:06 AM
Nero is krap :(

Dump it.

Agent_24
05-05-2010, 11:23 AM
It's sad, Nero used to be great

I think 5.5 and 6 were the best versions, 5.5 because it was light and 6 because it had more features but still nowhere near as bloated as it is now