PDA

View Full Version : FRI update: Server fibre switch delayed until next week.



pc world
29-04-2010, 02:03 PM
Hi,

We are moving to a fatter pipe & doing some server maintenance / upgrades.

Any suggestions / issues can be sent to this user going forward or the admin contact as we enter a new phase of engagement with our audience.

This login will be 'manned' by the PC World team in shifts from now on.

As always thanks to chilling silence & jen for their hardwork.

Karl
Digital Ops Manager

well, we switched over but 'provider' difficulties meant we had to switch back. they promise it's all sorted for another attempt tonight.

At least we upgraded the server & other things last night as planned.

Thanks for your patience.
Karl

Renmoo
29-04-2010, 02:05 PM
And the users' generated content for your advertisement revenue.

wratterus
29-04-2010, 02:11 PM
Great stuff. Looking forward to a speed increase!! :punk

GameJunkie
29-04-2010, 02:27 PM
what does it mean by fatter pipe?

and is it actual PCW staff people moderating etc from now on?

Greg
29-04-2010, 02:27 PM
Server going down for approx. 30 mins @6pm tonight
6pm tonight? It could hardly be 6pm in the morning eh! ;)

Anyway, just taking the p*** and thanks for the notification.

idgadmin
29-04-2010, 02:31 PM
Hi Jamuz,

We will be working on a revamp of the PC World digital offerings over the next 3 or so months with some exciting ideas to hopefully show you all we do care.

Can't say much more at this stage but there will be some big changes / additions.

Unfortunately, advertising (read revenue) is a necessary evil in a world of bean counters, we also have some ideas to strike a better balance & hopefully promote info of interest from the revamped website.

Feel free to send me any suggestions.

Karl
Digital Ops Manager

idgadmin
29-04-2010, 02:33 PM
fatter pipe means we are moving from a DSL connection (only option available when we moved offices last year) to multi meg connection.

GameJunkie
29-04-2010, 02:34 PM
thanks for that :thumbs:


with regards to ads, i think they should be on the other parts of the site but not on the forums side of things.

its the part of the site i visit the most. i dont mind the ads everywhere else but not on the best part of the PCW site

members scripts are the only way(at the moment) to keep the forum usable really:2cents:

idgadmin
29-04-2010, 02:41 PM
GameJunkie,

It will be the PC World staff (taking turns) making a presence from now on & any tech issues will be forwarded to me to sort out.

Karl

Sherman
29-04-2010, 03:07 PM
thanks for that :thumbs:


with regards to ads, i think they should be on the other parts of the site but not on the forums side of things.

its the part of the site i visit the most. i dont mind the ads everywhere else but not on the best part of the PCW site

members scripts are the only way(at the moment) to keep the forum usable really:2cents:

I actually have no real problem with the ads on this site. They aren't near as obnoxious as many other forums I've visited.

R2x1
29-04-2010, 04:22 PM
And nowhere near as bad as they used to be

Ice Road Trucker
29-04-2010, 04:40 PM
I hope you don't mind me asking,

Will there be more stringent measures in place to stop the forum from getting spammed?

prefect
29-04-2010, 04:43 PM
I hope you don't mind me asking,

Will there be more stringent measures in place to stop the forum from getting spammed?

Thats outrageous Ice how could you ask such a thing?
:)

Jen
29-04-2010, 05:49 PM
It will be the PC World staff (taking turns) making a presence from now on & any tech issues will be forwarded to me to sort out.
KarlThis is really great news. :D

Will there be a PC World staff member assigned to Moderator "day" duties to deal with spam during work hours? It has been hard as Chill and myself both work full time, and personally I never visit the forum if I am at work, so reported posts may be left unattended until after hours.

Ice Road Trucker
29-04-2010, 07:01 PM
Thats outrageous Ice how could you ask such a thing?
:)

:lol: Just asking

wainuitech
29-04-2010, 07:15 PM
Things are defiantly moving along faster at 7.14pm - pages loaded almost instantly , no :sleep after clicking reply, even the login was Varrooooom in.

Well done :banana

Trev
29-04-2010, 07:30 PM
Jury still out for me. I use Inprivate filtering to block ads.
:)

stu161204
29-04-2010, 07:59 PM
Welcome to the forum Karl :D

Nice to see PC World taking interest in their forums again :)

bob_doe_nz
29-04-2010, 09:24 PM
i dont mind the ads everywhere else but not on the best part of the PCW site

What ads?

Erayd
29-04-2010, 11:33 PM
Things are defiantly moving along faster at 7.14pm - pages loaded almost instantly , no :sleep after clicking reply, even the login was Varrooooom in.

Well done :bananaI'll second that - the site is no longer a snail. Yay!

Thanks heaps to those responsible :D.

wratterus
29-04-2010, 11:41 PM
What a difference! Cheers guys...

SurferJoe46
30-04-2010, 02:28 AM
Is it working yet?

I don't see any difference.

Speedy Gonzales
30-04-2010, 09:38 AM
Whatever changed, it looks like its stuffed passwords in FF up. Even if youre still here. It must delete them or something. Because you have to relogin back in, and FF keeps on asking if you want to save your username / password. Even if its already saved

prefect
30-04-2010, 10:34 AM
Change to Google Chrome ditch FF.

Speedy Gonzales
30-04-2010, 10:43 AM
Chrome is crap. It cant even save passwords. It doesnt matter what version I install. Without a 3rd party program

bob_doe_nz
30-04-2010, 10:43 AM
Whatever changed, it looks like its stuffed passwords in FF up. Even if youre still here. It must delete them or something. Because you have to relogin back in, and FF keeps on asking if you want to save your username / password. Even if its already saved

Didn't do that for me.

Speedy Gonzales
30-04-2010, 10:51 AM
Well it did here for some reason. Someone may have fixed it. Its not happening now

johcar
30-04-2010, 11:22 AM
Here's a question for the PCW techs who have made themselves available here:

In this (http://forums.pcworld.co.nz/showpost.php?p=903269&postcount=2) thread, I have linked to an image at this address:

http://www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png (http://www.imagef1.net.nz/files/Scared_sites.jpg)

(Clicking the link above will redirect to the wrong image - you need to c/p the link into the address bar to get to the correct image...)

But when the link is clicked the user is directed to an earlier screenshot that I uploaded and then found to have been saved in greyscale, here:

http://www.imagef1.net.nz/files/Scared_sites.jpg

Since this occurred last night after the 'upgrade' I am suspicious this may be the cause - can someone please look at this issue? Is some sort of cache not being refreshed?

Sweep
30-04-2010, 11:27 AM
I feel so ashamed that I still use IE as my browser of choice.

Erayd
30-04-2010, 11:40 AM
Since this occurred last night after the 'upgrade' I am suspicious this may be the cause - can someone please look at this issue? Is some sort of cache not being refreshed?
ImageF1 isn't run by Fairfax - it's currently hosted by hueybot3000, so you'll need to ask him.

Speedy Gonzales
30-04-2010, 11:44 AM
Well it did here for some reason. Someone may have fixed it. Its not happening now

No, I lie. Its stuffed up again. Its started to ask for the username / password again

wainuitech
30-04-2010, 11:57 AM
Just tried it On FF - did the same at first, had to log back in, then went into Ccleaner, noticed there was a couple of new cookies from PF1 - told Ccleaner to ignore them, then had to move over one called doubleclick.net -- Then it stayed logged in.

nedkelly
30-04-2010, 11:58 AM
I am guessing that something did not go right seeing as there is more downtime tonight

SurferJoe46
30-04-2010, 12:06 PM
I still don't see any differences.

No ads.
Slow loads - sometimes minutes instead of instantly
Same password(s) and
It runs well only in FF.

Oh, and if I try to VIEW or GO ADVANCED - I never get anywhere.

Many times I cannot get back fast enough to make the EDIT time limit. Almost this time too!

Like said - same-o, same-o.

Trev
30-04-2010, 12:32 PM
PF1 went slow at 11-35pm today. idg.co.nz and machine.fairfaxbm.co.nz seemed to be the problem. Both in IE8 and FF.
:)

Chilling_Silence
30-04-2010, 12:37 PM
No, I lie. Its stuffed up again. Its started to ask for the username / password again

That's because there's multiple PressF1 domains and your password isn't saved across them.

I get notification emails and when I click the link, it then "forgets" my password for pressf1.co.nz, I believe because it tries to use pressf1.pcworld.co.nz

That happens regardless of which browser I use ...

Speedy Gonzales
30-04-2010, 12:50 PM
Hmm just seems strange, its only happened since updating the server or whatever they did. Before this happened. It never asked for the username / or password before

Trev
30-04-2010, 01:50 PM
If I get an email notification of a PM and click on the link in the email, I have to log in. Always been like that.
:)

idgadmin
30-04-2010, 02:56 PM
ice road trucker - as a newbie to this forum can you give more details about spam issues?

jen - i'll be in touch next week w. you & jo about the spam & day duties.

stu161204 - thanks for welcome.

nedkelly - we switched over but 'provider' difficulties meant we had to switch back. should be all go tonight - we did do server upgrade during downtime & 'off the record' hope to get new mega grunty server replacement shortly.

surferjoe46 - let me know what your experience is like in around 3 hours.

thanks everyone.
Karl

idgadmin
30-04-2010, 03:07 PM
FRI update: Server fibre switch delayed until next week.

disappointing outcome - have a great weekend all.

prefect
30-04-2010, 03:10 PM
Man admin you sure are a good communicator.

Erayd
30-04-2010, 03:16 PM
Man admin you sure are a good communicator.Agreed there - it's wonderful to see, and certainly makes a nice change from being ignored :D.

wainuitech
30-04-2010, 04:25 PM
Dont know what was done, but ever since the "shutdown" last night - I have found the site loads a lot quicker - even if it is back on the "old system" -- Maybe it needed a good "scare" :lol:

wratterus
30-04-2010, 04:39 PM
Yeah it's been lightning fast for me toady too. :punk

hueybot3000
30-04-2010, 05:58 PM
Here's a question for the PCW techs who have made themselves available here:

In this (http://forums.pcworld.co.nz/showpost.php?p=903269&postcount=2) thread, I have linked to an image at this address:

http://www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png (http://www.imagef1.net.nz/files/Scared_sites.jpg)

(Clicking the link above will redirect to the wrong image - you need to c/p the link into the address bar to get to the correct image...)

But when the link is clicked the user is directed to an earlier screenshot that I uploaded and then found to have been saved in greyscale, here:

http://www.imagef1.net.nz/files/Scared_sites.jpg

Since this occurred last night after the 'upgrade' I am suspicious this may be the cause - can someone please look at this issue? Is some sort of cache not being refreshed?

Replied to your pm but posting here so everyone knows what's what.

ImageF1 appears to be fine. Loading the file from my hard drive it shows in colour and the same when hard linked to it here (http://www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png)

I don't know alot about the sites structure because it was DannNZ who built it so if theres anymore questions your probaly better off PM'ing him.

I don't know why any PressF1 changes would cause this though. Maybe admin can help here?

Cheers

Jen
30-04-2010, 05:59 PM
Dont know what was done, but ever since the "shutdown" last night - I have found the site loads a lot quicker - even if it is back on the "old system" -- Maybe it needed a good "scare" :lol:Karl mentioned they did upgrade the server during the outage.

Jen
30-04-2010, 06:08 PM
Here's a question for the PCW techs who have made themselves available here:

In this (http://forums.pcworld.co.nz/showpost.php?p=903269&postcount=2) thread, I have linked to an image at this address:

http://www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png (http://www.imagef1.net.nz/files/Scared_sites.jpg)

(Clicking the link above will redirect to the wrong image - you need to c/p the link into the address bar to get to the correct image...)

But when the link is clicked the user is directed to an earlier screenshot that I uploaded and then found to have been saved in greyscale, here:

http://www.imagef1.net.nz/files/Scared_sites.jpg

Since this occurred last night after the 'upgrade' I am suspicious this may be the cause - can someone please look at this issue? Is some sort of cache not being refreshed?



ImageF1 appears to be fine. Loading the file from my hard drive it shows in colour and the same when hard linked to it here (http://www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png)

I don't know why any PressF1 changes would cause this though. Maybe admin can help here?

CheersI think John's link did that before the server outage because I can see the hidden coding is incorrect. Basically you have named the link as www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png, but you have given it the URL of http://www.imagef1.net.nz/files/Scared_sites.jpg. That is why the scared_sites.jpg loads instead.

I have copied your actual URL coding in your post below so you can see what I mean:

http://www.imagef1.net.nz/files/29-04-2010_11-22-54_p.m..png (http://www.imagef1.net.nz/files/Scared_sites.jpg)

johcar
30-04-2010, 06:41 PM
So it didn't update the link when I refreshed the preview of the message before I posted it. Sounds like a caching issue to me.

Or maybe a PEBKAC - but I learn more towards a hardware than a "software" issue. :D

Jen
30-04-2010, 06:52 PM
So it didn't update the link when I refreshed the preview of the message before I posted it. Sounds like a caching issue to me.

Or maybe a PEBKAC - but I learn more towards a hardware than a "software" issue. :DTesting ...

http://en.wikipedia.org/wiki/File:GoodnightKiwi-grab.png

That worked OK. I previewed the post with one link, changed it and then posted. It must be you. :D

gary67
30-04-2010, 07:08 PM
This iteration of the site is going nice and fast so whatever they have done congrats, lets hope the good work is kept up, and others have said it's nice to get some notification of issues

johcar
30-04-2010, 07:21 PM
Testing ...

http://en.wikipedia.org/wiki/File:GoodnightKiwi-grab.png

That worked OK. I previewed the post with one link, changed it and then posted. It must be you. :D


:badpc: :badpc: :badpc:

:lol:

Sweep
30-04-2010, 09:26 PM
I do wonder why, when I mark the forums read, some threads still come up in a bold font.

Poppa John
01-05-2010, 11:53 AM
I feel so ashamed that I still use IE as my browser of choice.

Don't be. All the nicest people do!!! PJ

bevy121
01-05-2010, 01:36 PM
no, wrong info I had there

R2x1
08-05-2010, 05:58 PM
Hmm, another "next" approaches; is this "next week" tied to the Forum clock? Or is SurferJoe getting time warped to fit in with 110 volt left-hand drive yesterday timepieces? Or Fahrenheit?
There is no cause for alarm, research indicates we are liberally equipped with "nexts" for the foreseeable future. (Barring unforeseen forces from the Dark Side of the racks.)
Of course, we could revert to tradition and blame MS and Telecom, the digital equivalent of Lucas.