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Hurrah
12-04-2010, 02:56 PM
My HP Pavilion dv7-1106TX Notebook has stopped charging and will no longer turn on, after purchasing a replacement power adapter the problem has still not been resolved as the product will still not charge. I've had the product for around 14 months now and it has not had a problem until now, what possible actions could I now take to repair my laptop?

I know no one likes dealing with laptops but any help would be appreciated.

Thanks guys.

Speedy Gonzales
12-04-2010, 03:03 PM
Take it back to the shop you brought it from

Hurrah
12-04-2010, 03:20 PM
I brought it new from trademe

nedkelly
12-04-2010, 03:27 PM
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259897&tmp_track_link=ot_faqs/top_issues/en_ru/c00259897/loc:3&lc=en&dlc=ru&cc=ru&product=3835462&lang=ru

Speedy Gonzales
12-04-2010, 03:29 PM
If its a shop email whoever / take it back. Or follow this or ring HP (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259897&tmp_track_link=ot_faqs/top_issues/en_ie/c00259897/loc:2&lc=en&dlc=en&cc=ie&product=3835462&lang=en)

What version of windows, is on it?

nedkelly
12-04-2010, 03:33 PM
thats the link I posted Speedy

Speedy Gonzales
12-04-2010, 03:40 PM
Oops :p Well those are the only options you have contact the shop / person in trademe. or ring HP. Not much else you can do. Thats one of the risks when you buy something from trademe (if its not a shop)

Hurrah
12-04-2010, 06:43 PM
If its a shop email whoever / take it back. Or follow this or ring HP (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259897&tmp_track_link=ot_faqs/top_issues/en_ie/c00259897/loc:2&lc=en&dlc=en&cc=ie&product=3835462&lang=en)

What version of windows, is on it?



Do you mean its OS?

Speedy Gonzales
12-04-2010, 06:47 PM
Do you mean its OS?

Yup

Hurrah
12-04-2010, 09:20 PM
Vista.

KarameaDave
12-04-2010, 09:48 PM
The power jack on these is a weak point I believe.
http://www.howtofixcomputers.com/bb/ftopic73146-0.html
not just your model but several others.
the socket becomes loose where it is soldered to the
motherboard.

replacement of the motherboard or very skillful resoldering
(maybe) are the only solutions if this is the issue.

If you mainly use it at home you could try a HP expansion base
this sends the power through the HP expansion port instead of the socket.

I would check to see if it is still under warranty.

nedkelly
12-04-2010, 10:28 PM
+1 for the XB3000 Expansion base. I got one off trademe for $80, awesome piece of equipment. There are quite a few for sale on trademe.

KarameaDave
12-04-2010, 10:32 PM
+1 for the XB3000 Expansion base. I got one off trademe for $80, awesome piece of equipment. There are quite a few for sale on trademe.
I paid $380 for mine:crying(2 years ago though)

nedkelly
12-04-2010, 10:52 PM
oh oops. There was one that I was watching was only at $30 on final day but trademe pulled it. Just wondering do you have the hard drive unit?

KarameaDave
12-04-2010, 11:09 PM
No, I wouldn't mind one though.

nedkelly
12-04-2010, 11:14 PM
yeah same. Been keeping an eye on trademe but none have turned up.

Hurrah
14-04-2010, 02:07 PM
Thanks for the suggestions,

I don't suppose anyone could suggest a repair shop in the north island I could send my laptop to?