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jonathan
06-04-2010, 05:52 PM
so, tried sending something to a friend via. Gmail, but got the following message:


Delivery to the following recipient failed permanently:

*friends email*@orcon.co.nz

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 unknown user (state 14).

I also get a similar message when sending via. our slingshot address.


Your message did not reach some or all of the intended recipients.

Subject: RE: Accommodation in Fiji
Sent: 4/6/2010 5:08 PM

The following recipient(s) cannot be reached:

'person' on 4/6/2010 5:08 PM
550 relaying mail to orcon.co.nz is not allowed



Any ideas, at all? And the friend gets emails from other friends fine.

nate
06-04-2010, 06:34 PM
Can you test this with another Gmail account?

PinoyKiw
06-04-2010, 07:42 PM
It is possible that Orocan is black listing google email or your email either based on your address or content.

If you can get hold of your friend at Orocan, you might be able to get them to fwd: the error message and see if they can Whitelist you.

Thats just a suggestion anyway.

Or it could be that Orocan is *detecting* a relay. Or maybe your smtp or something has been changed in your gmail/google settings.

decibel
06-04-2010, 09:54 PM
Are you using your web-browser to log into Gmail and send or are you using a email client locally ??

fred_fish
06-04-2010, 10:15 PM
The first error
550 unknown userimplies that you used the wrong or misspelled To: address.

The second error
550 relaying mail to orcon.co.nz is not allowed suggests that you are using the wrong SMTP server for your From: address.

jonathan
07-04-2010, 07:20 AM
Are you using your web-browser to log into Gmail and send or are you using a email client locally ??

web browser (firefox) for gmail, and outlook for the second one.

snoopy
07-04-2010, 07:50 AM
Are you sure it isn't orcon.net.nz ?

my orcon email address is xxxxxxx@orcon.net.nz

jonathan
07-04-2010, 02:22 PM
ok, will have a look now.

jonathan
07-04-2010, 02:30 PM
looks like it worked. thanks.