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Renmoo
21-02-2010, 10:54 AM
Got an external HDD enclosure. I put in an internal Western Digital hard drive into it and plugged in the USB cable into my Windows 7 laptop, but the hard drive couldn't be installed / recognised.

Suggestions?

Renmoo
21-02-2010, 10:57 AM
I have tried updating the drivers using Windows Update, but to no avail.

Sweep
21-02-2010, 11:03 AM
Is the enclosure powered and if so did you plug in the adapter?

Renmoo
21-02-2010, 11:03 AM
It is powered. And yes the adapter is plugged in

Sweep
21-02-2010, 11:08 AM
Is this a new hard drive? Can you see it in computer management?

Renmoo
21-02-2010, 11:12 AM
It's a five year old hard drive. It is not visible in computer management, but it is visible under "Devices and Printers" under the "Hardware and Sound" menu.

gary67
21-02-2010, 11:31 AM
try changing the jumpers around sometimes they need to be set to slave and sometimes to master, don't know why also try unplugging and re-plugging in also try other USB ports

Blam
21-02-2010, 02:48 PM
If you can, plug it in directly to a computer(Slave it) or use an IDE/SATA>USB adapter to find out whether the problem is with the hard drive, or with the external HD case.

DeSade
21-02-2010, 06:46 PM
There seems to be issues with some older HDD Enclosures and W7/Vista, I had the same problem on Vista and that same unit would not run on Win7 either.

Never found out why.

pctek
21-02-2010, 08:22 PM
Really? I use an old IDE drive via USB on my Win 7. Never had that kind of weirdness.

Windows is obviously confused.

I'd slave the drive and see what the situation is with it, format it etc then if all that is happy, put it back in the enclosure and try again.

wratterus
22-02-2010, 04:28 PM
Really? I use an old IDE drive via USB on my Win 7. Never had that kind of weirdness.

Windows is obviously confused.

I'd slave the drive and see what the situation is with it, format it etc then if all that is happy, put it back in the enclosure and try again.

x2

Or maybe the drive is knackered, do you know if it goes?

Renmoo
22-02-2010, 07:02 PM
x2

Or maybe the drive is knackered, do you know if it goes?
I can hear the disk (disk platter, is that the term?) starts to spin whenever the power is turned on. The sound that it makes is in concordance to the sound that I have heard when it was being used as an internal HDD.

Renmoo
22-02-2010, 07:02 PM
If you can, plug it in directly to a computer(Slave it) or use an IDE/SATA>USB adapter to find out whether the problem is with the hard drive, or with the external HD case.
Haven't got a computer with me to do that, unfortunately.

Blam
22-02-2010, 07:59 PM
Have you got another IDE HD then? Stick that it and see if it works fine.

Try booting up with a live linux disc too, could be possible that the drive was formatted to something windows will not recognise, or the drive may be on its last legs..

Blam

Renmoo
22-02-2010, 08:22 PM
Haven't got another IDE to try out, but will try booting up Linux to check out the HDD.

Renmoo
22-02-2010, 08:34 PM
The HDD is not detectable in Ubuntu 7.04

Sweep
22-02-2010, 08:36 PM
Does not look good then but we still don't know if the drive or enclosure is dead.

DeSade
22-02-2010, 08:39 PM
x2

Or maybe the drive is knackered, do you know if it goes?

Here is the original thread, didn't understand it then and don't now.

http://www.pressf1.co.nz/showthread.php?t=98557

Blam
22-02-2010, 08:55 PM
Does not look good then but we still don't know if the drive or enclosure is dead.

Yea, exactly..

You'll need to slave the drive or test the case somehow, or else we're going nowhere:p

Renmoo
22-02-2010, 09:54 PM
I will get back to you guys in a week's time. Will ask a computer friend to take a look at it.

Renmoo
26-02-2010, 11:43 PM
It turns out to be a power problem.

When my friend plugged in the external HDD into the power socket, the speakers attached to the computer immediately gave out a low hum. He told me that the HDD is draining all the power, essentially indicating a malfunction of the external HDD case.

Dammit

Sweep
26-02-2010, 11:56 PM
Well I wouldn't take that as being definitive I'm afraid.