View Full Version : hp pavillion tx1001au & Wireless

14-02-2010, 07:35 PM
Daughter has just gone onto Telecom wireless with flatmates and while others are having no trouble hers is very temperamental as to wether it wants to connect or not. Telecom were of little help and said it is probably her security settings so I have told her to uninstall antivirus etc for now. Anyone have any ideas. The modem is a Thomson and she is about 3 metres from it. Security installed is Trend MICRO. She is running VISTA

Speedy Gonzales
14-02-2010, 07:45 PM
If your flatmates and your daughter use this modem/router, have you configured Trendmicro's firewall? If this includes a firewall

By wireless you mean normal broadband, but she's using the wireless router to connect to the net? Not wireless as in no phoneline?

15-02-2010, 09:04 AM
It is a modem with a phone line in their house. Will get her to configure the Trendmicro thing and see what happens.

15-02-2010, 09:09 AM
If the others are working fine, yet hers is not, that points initially to the issue being with her machine, rather than a Router fault.

I'd be inclined to disable all security software to start with and take it from there.

Can you describe the disconnections? Does she get connected then it drops off?