View Full Version : Please help - "End Program - n" on Shut Down

22-01-2010, 12:31 AM
I have the same problem
So tried googling the question out and i found a similar topic like mine. Mind helping me out?

[Mod's comment: these posts were moved from this thread (http://pressf1.pcworld.co.nz/showthread.php?t=103885) and a new thread created for the problem]

22-01-2010, 12:42 AM
So are you running AVG? If so then trmove it and try MSE or Nod32 if you want to pay.

22-01-2010, 12:53 AM
Nope,not running AVG,using ESET NOD32

22-01-2010, 01:01 AM
Welcome to PressF1. Looks like we never found a solution but AVG seemed common but not in your case. Sorry I can't help.

22-01-2010, 06:50 AM
Post a Hijack this log for Speedy to log at and maybe best to make a new thread since this one is so long now

Speedy Gonzales
22-01-2010, 08:56 AM
There seems to be NO fix for this. There's another post in here, with the same prob. I dont think it was fixed. But you can post a HJT log. And we'll see whats in it

22-01-2010, 04:35 PM
Hi guys, I am having the same "End Program -n" issue. Also, I can no longer use FireFox. I can open and browse for about a minute, but then every site I try to go to doesn't load and the status bar just says "Stopped". I am now stuck using IE for the time being :(

Here is my HJT log. Hopefully you all can help:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:33:12 PM, on 1/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Primavera Common\BackgroundAgent\PrmBackgroundAgent.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
C:\Documents and Settings\Kayvan Mahramzadeh\Application Data\Dropbox\bin\dropbox.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kayvan Mahramzadeh\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Foxit Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Kayvan Mahramzadeh\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Kayvan Mahramzadeh\Application Data\Dropbox\bin\dropbox.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Air Mouse.lnk = C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Primavera Background Agent (PrmBackAgent) - Unknown owner - C:\Program Files\Common Files\Primavera Common\BackgroundAgent\PrmBackgroundAgent.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

End of file - 7947 bytes


Speedy Gonzales
22-01-2010, 04:44 PM
Dont put the log in a box. It makes it harder to read

You can tick these entries then tick fix checked

Close browsers

Uninstall askbar

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

Looks like this can hang on shutdown

O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Kayvan Mahramzadeh\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

Whats this ?

O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Kayvan Mahramzadeh\Application Data\Dropbox\bin\dropbox.exe

22-01-2010, 05:03 PM
Sorry about the box. Were you asking what dropbox is or what the googleupdate is? I have no idea what the googleupdate is for. Dropbox is a program that lets you store files online and access them from various computers: http://en.wikipedia.org/wiki/Dropbox_(storage_provider)

Speedy Gonzales
22-01-2010, 05:29 PM
Dropbox. I know what googleupdate is. Thats cool then. After you tick those entries, reboot. Then see what happens

22-01-2010, 08:52 PM
That issue is now fixed, thanks so much!

My other issue is that Firefox will load the homepage and then no page after that. All I get is "stopped" in the status bar. Here are some good explanations of what I'm talking about:


Thanks again.

Speedy Gonzales
22-01-2010, 09:11 PM
Sweet, must have been that HP entry in startup... Are you using FF 3.6??

22-01-2010, 09:25 PM

Speedy Gonzales
22-01-2010, 09:39 PM
Uninstall it / keep the settings. Then install 3.6. It just came out

22-01-2010, 10:04 PM
No dice. I think I'll just switch to Opera until I reformat. No big deal...I appreciate all the help though. Thanks.

Speedy Gonzales
22-01-2010, 10:09 PM
WHAT addons have you installed in FF?

22-01-2010, 10:23 PM
I used to have greasemonkey, but I removed it thinking that might be causing the problem. Now I just have some extensions...

Java Console 6.0.13
Java Quick Starter 1.0
Microsoft .NET Framework Assistant 0.0.0

Speedy Gonzales
22-01-2010, 10:30 PM
What version of Java is installed?? Its up to now. If this isnt installed, its below. Uninstall the older versions first