View Full Version : Telecom Broadband Glitch or is it me?

24-12-2009, 10:50 PM
I had checked my Explorer plan on the 19/12 to see how much capacity have i got left for the end of the month. This new billing cycle that starts on the 20/12 every month my 10gig plan has mysteriously gone up to 20Gig. Can anybody on the Explorer Plan check your data cap if it has changed from 10Gig to 20Gig or is it me....

26-12-2009, 08:21 AM
The answer will be around here somewhere :)


26-12-2009, 08:31 AM
It's a temporary fix until the Usage Meter is fixed, ETA Jan 19 / 20th


26-12-2009, 08:32 AM
They had a problem with the meter that aggregates usage for each customer. Fixed now, but doubled everyone's cap until the end of the relevant month so no-one would be disadvantaged...

EDIT: You got it Chill. Doozy's reply is the relevant one.