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learning
13-12-2009, 05:59 PM
When trying to login to Windows XP Pro with one of the profiles i get the error :

"Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.


DETAIL - Incorrect function.
"

Then it just flips you back to login screen

The laptop is not on the network and so all accounts can login fine locally. Its only this profile which prevents me from logging on

Is there anything i can do to resolve this. I dont want to reset the profile or just create a new one and copy over the docs.

Thanks

wainuitech
13-12-2009, 06:18 PM
You can try starting in safe mode, that will bring up the normally hidden administrator account, log in under admin -- Try running system restore back to when it was working OK - may fix the problem may not.

To run system restore,Have a read of this (http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx) - about half way down the page ( being to lazy to type it all out) :)

Blam
13-12-2009, 08:51 PM
Is this a domain account?

learning
14-12-2009, 12:45 AM
no its not a domain account. just a normal laptop for home use i bought.


I dont have system restore enabled. Also i have a admin account which works fine but this other normal user account is the one not allowing me to login.

inphinity
14-12-2009, 08:07 AM
Is there an Event ID for it in the event logs?
Could check out this (http://www.microsoft.com/downloadS/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en) but not sure it'll help much for your specific error. I'd look at permissions issues or file corruption. Have you recently made any changes to your PC, installed any software etc - including using any "registry cleaners" etc?

SolMiester
14-12-2009, 09:18 AM
I'd just login as admin and take ownership of the files to place in another location, same with favourites, and e-mail etc, wipe account and start again. A corrupted profile will give you no end of problems.

pctek
14-12-2009, 10:59 AM
Create a new profile and move your stuff over.

learning
14-12-2009, 05:28 PM
thanks

the event ID is :1500. Source - Userenv

Inphinity - Infact i did make one change before having issues. Using Admin account I took ownership of that profile folder and all sub folders as i wanted to back it up and and it was denying access during copy. It worked fine as i was able to copy all after changing permissions.

Speedy Gonzales
14-12-2009, 06:00 PM
See if this helps (http://support.microsoft.com/kb/837115). Install this (http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en)

SolMiester
14-12-2009, 06:54 PM
thanks

the event ID is :1500. Source - Userenv

Inphinity - Infact i did make one change before having issues. Using Admin account I took ownership of that profile folder and all sub folders as i wanted to back it up and and it was denying access during copy. It worked fine as i was able to copy all after changing permissions.

There is your answer. Once the admin account had ownership of the profile folder, the user account could access its user.dat!

fred_fish
14-12-2009, 07:50 PM
Using Admin account I took ownership of that profile folder and all sub folders
Repeat the process and reset the owner back to the correct user.
This will also need doing if you need to restore that backup.