View Full Version : XP Internet Problems

10-12-2009, 05:26 PM

Got a PC in the house that is the only one running XP and is failing to get a connection in browsers but it shows a Very Good connection for the internet icon.
It is a rather old PC and don't have the XP disk to re install it, although the PC can get an internet connection with browsers working in Xubuntu 9.10.

Speedy Gonzales
10-12-2009, 05:31 PM
Have you scanned it for malware? Even tho browsers dont work, will programs update, if they've got an update option?

10-12-2009, 05:32 PM
Have you tried pinging?

Start > Run > cmd.exe

Ping www.google.com

See if you get any result. After that, try pinging

Cheers :)

10-12-2009, 07:04 PM
So I've Pinged www.google.com and and it failed straight away with google and the other one got a few request timeouts and then a result of 100% loss.
Also Updates have not worked and it is using AVG free so it wouldn't be protected from malware.

Speedy Gonzales
10-12-2009, 07:07 PM
Post a hijackthis log somehow

10-12-2009, 07:20 PM
Did you want me to post the log here?

Speedy Gonzales
10-12-2009, 07:25 PM

10-12-2009, 07:26 PM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:57:38 a.m., on 11/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\D-Link\D-Link Wireless G DWA-110\AirGCFG.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\iPod\bin\iPodService.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [D-Link D-Link Wireless G DWA-110] C:\Program Files\D-Link\D-Link Wireless G DWA-110\AirGCFG.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save YouTube Video - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP4.htm
O8 - Extra context menu item: Save YouTube Video as MP3 - res://C:\Program Files\Common Files\DVDVideoSoft\Dll\IEContextMenuY.dll/scriptY2MP3.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/mjss/MJSS.cab109791.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/PhtPkMSN.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Wireless Service - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

End of file - 8664 bytes

Speedy Gonzales
10-12-2009, 07:31 PM
Is this from the PC that cant get on the net??

You can tick these then tick fix checked

Close browsers

Uninstall AVG, you only need one AV program. Is NOD32 working / updated?? Have you scanned the system with this?

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe

Are you using wireless for this PC that cant get on the net?? if you are, connect it with cable. See if it gets on the net

10-12-2009, 07:57 PM
Will try these shortly, but the PC is using a DLink USB Adaptor (External) and cannot use a cable as it is to far from the modem. The list is from the PC that can't get on the net. But the computer's network icon shows a very good connection to the modem as it is dierectly up from it.

Speedy Gonzales
10-12-2009, 07:59 PM
HOW far exactly is this PC away from the router?? It maybe too far, why it cant get on the net. Is the wireless secure? What encryption are you using? On the PC that cant get on the net, have you put anything under the adapter's properties (like put in the DNS server ips)?? Go into its properties / TCP/IP, put your ISP's DNS server ips in on the bottom

11-12-2009, 01:40 PM
I've done the corrections in Hijack this and there is still no internet connection.
NOD32 is working although not a startup program and is doing a scan at the moment, and afterwards AVG 8.5 will do a full scan to make sure there are no viruses or spyware.

11-12-2009, 01:45 PM
It's not to do with the distance as another PC further away has access and this computer still connects to the modem it is just anything that requires uploading or downloading info such as browsers and updates. It is using WEP at the moment and still connects to the internet in Xubuntu. Not sure if the adaptor properties have been changed from default but I think it hasn't changed since when it had a connection.
At the moment I am thinking it is malware because Xbuntu always gets a connection.

Speedy Gonzales
11-12-2009, 01:47 PM
Get rid of AVG, you dont need 2 AV programs. Could be a driver prob then, update it if there's an update. Since it seems to work fine in Linux

11-12-2009, 02:11 PM
I don't think the drivers would be an issue although I will have a look for it.
I use Ubuntu 9.10 on my PC and I mostly have a connection and when I use Vista Ultimate and Win 7 RC the connection is moderate at best and drops out quite a bit but I can still do things on the internet most the time.
Also I just got the drivers for my adaptor to see if it would improve anything on my PC and I'm not sure how to use the files to update it as it is a zip that extracts to become 2 System Files, 2 Security Catalog, and 2 Setup Information files.
I will unistall one of the AV's if the scan results come up with nothing though.

Speedy Gonzales
11-12-2009, 02:20 PM
Go to device manager, dbl click on the WLAN entry / driver tab / update driver. Point it to the folder with the inf file in it.

13-12-2009, 01:58 PM
Driver wouldn't install to the PC so it must be up to date.
The Adaptor is a Dlink DWA - 110 and the drivers were a 9.6MB download.
An suggestions now? Reinstall Windows or buy a new PC?

Speedy Gonzales
13-12-2009, 02:16 PM
Probably reinstall windows. Altho, XP may not be the prob, it maybe the wireless adapter. So, even if you reinstall XP, and if you use the same adapter, you may have the same prob

Is this what you've downloaded? (http://www.dlink.com.au/tech/Download/download.aspx?product=DWA-110&revision=REV_A&filetype=Drivers). Is that the version that shows under the adapter in device manager? 1.30

13-12-2009, 02:42 PM
Yeah thats the one that I downloaded, but reinstalling would be the last option that I'd take and was wondering if there was something else that could fix it.

Speedy Gonzales
13-12-2009, 02:52 PM
Well, see if it connects with cable, the adapter maybe faulty or something. Not much else you can do, besides either testing it with a cable. or replacing the adapter

13-12-2009, 09:09 PM
Try booting into Safe Mode with Networking and see if it works.

Tap F8 on boot and select it.

Also check the eventlog(run>eventvwr) and see if anything under the System category has any clues.


16-12-2009, 04:54 PM
Fixed the problem now.
As soon as this problem was sloved
the connection and everything is fine.