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stainton
30-11-2009, 10:34 AM
A friend of mine has a Sony Vaio that is connected to a wireless network. There is one other Laptop connected to the network. This other laptop can access the internet, but the Vaio can't. I can ping websites but IE, Chrome and FF won't load a page. I tried to open a few sites by typing in their IP address, still no luck.

Any ideas?

pctek
30-11-2009, 11:47 AM
Done a malware scan?

Speedy Gonzales
30-11-2009, 11:50 AM
Any firewalls in between?? Any proxies on it?? If there are, kill them. Connect it with ethernet, see if it works. If it does, its a wireless prob

stainton
30-11-2009, 12:02 PM
Done scans, Only windows firewall and no proxies. Ill try a cable

stainton
30-11-2009, 12:17 PM
It can download things, ie. Limewire etc works, through wireless

Speedy Gonzales
30-11-2009, 12:32 PM
Sounds like something is blocking it then, or its not using DNS server ips. Put some DNS server ips in under primary and secondary under the connection

stainton
30-11-2009, 12:37 PM
I've tried to open pages using their IPs, would that count DNS out?

Speedy Gonzales
30-11-2009, 12:42 PM
No put the ISP's DNS server ips in under the connection / properties / TCP/IP entry.

stainton
30-11-2009, 12:52 PM
Is that in TCP/IP properties?

Speedy Gonzales
30-11-2009, 12:55 PM
Is that in TCP/IP properties?

Thats it, the bottom option. Under IPv4 (not 6 if its there). Where it says use the following DNS server addresses. Preferred and alternate DNS server. What ISP is it going through?

stainton
30-11-2009, 01:13 PM
I think its telstra

Speedy Gonzales
30-11-2009, 01:56 PM
So have you put in telstra's primary and alternate DNS server ips. If its got any? If you dont know what they are, ring telstra, then put them in. See what happens

stainton
01-12-2009, 08:00 AM
All fixed now. It wasn't DNS, all that stuff was fine. Turns out that it was a trojan that it was changing the registry values to enable a proxy. Trend Micro and Avast don't pick it up. I put AVG9.0 free on there and it picked up about a million viruses. Thanks guys