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GameJunkie
09-11-2009, 09:35 AM
started up OneNote this morning and it immediately shutdown.

this is the error report thing


Problem signature
Problem Event Name: APPCRASH
Application Name: ONENOTE.EXE
Application Version: 12.0.6415.1000
Application Timestamp: 492b2527
Fault Module Name: mso.dll
Fault Module Version: 12.0.6425.1000
Fault Module Timestamp: 49d65443
Exception Code: c0000005
Exception Offset: 00004f55
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 5129

Files that help describe the problem (some files may no longer be available)
635657.cvr
635704.od
Version.txt
634783.od
CVRAF9F.tmp.cvr
AppCompat.txt
minidump.mdmp

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 1550297682


just tried word and that crashed aswell

edit, will run the diagnostic and report back

GameJunkie
09-11-2009, 09:40 AM
this is the result of the diagnostic (http://www.imagef1.net.nz/files/office_error.jpg)


is a repair install of office the last resort?

edit, started onenote again and all seems ok.

still keen to hear what could have caused this error

fred_fish
09-11-2009, 02:06 PM
Cosmic Rays?

wainuitech
09-11-2009, 05:40 PM
If you clicked on the Detailed results on the bottom Left of that report it will tell you what it had done.

Since its already closed off, go to the run diagnostics, and start a new diagnostic, but before you run it, down the bottom left will be the option to review previous tests.

GameJunkie
09-11-2009, 09:39 PM
i'll have a look tomorrow