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Annanz
06-11-2009, 11:24 PM
Does anyone else having problems with Xtra Usage Meter? The last time I got update was on 3rd November. Since the 4th my uploads and downloads have registered as 0.00

Blam
07-11-2009, 02:27 AM
Mines fine. Ring customer support? or not...:p

PCT Joe
07-11-2009, 05:25 AM
Restart your modem/router and then check it.

Annanz
07-11-2009, 07:27 AM
Mines fine. Ring customer support? or not...:p

I did ring them and got someone from overseas help desk. The Help desk operator told me they don't monitor my downloads. That would be nice if that was true. I just wanted to find out if other people are now in the same situation.

Cato
07-11-2009, 07:52 AM
What plan are you on?

psycik
07-11-2009, 08:30 AM
I'm on big time and mine hasn't updated for a couple of day either. But being on big time, i don't particularly care.

bk T
07-11-2009, 08:55 AM
My is crazy, too, for almost a week now.

Agent_24
07-11-2009, 11:25 PM
I'm on big time and mine hasn't updated for a couple of day either. But being on big time, i don't particularly care.

I stopped caring about it when I got rid of my 1GB cap and went to Go Large. Occasionally I look at it to see how much I've used. It's usually the same every month, pretty boring.

Chilling_Silence
08-11-2009, 12:06 AM
Yeah mines been down for a few days now also ...

xyz823
08-11-2009, 10:47 AM
Yup big time here and is also been down since the 6th Nov.

fieryscot
08-11-2009, 03:06 PM
I rang telecom help desk and they told me that all broadband users now get free uploads, don't know the story about the hassle Im having with the downloads though.

blueglobe
08-11-2009, 04:01 PM
There is current a promotion running of free uploads with Telecom Broadband (Formerly Xtra) until 31st January 2010

The usage meter was having issue a week or so ago so it may be tied into that

sarel
09-11-2009, 07:15 AM
Yeah my usage meter has been up and down the past week or so as well - came back some time over the w/e. These days I just leave it until the problem is sorted (at Xtra)

sarel