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CYaBro
28-10-2009, 10:28 AM
Hey,

I have a network here that has 3-4 workstations and a file server.
There is a USB only printer attached to one of the workstations and this is shared.
Two of the workstations can access the printer and print without a problem.
The other worstation, a toshiba laptop with XP Pro SP3, can't access the workstation at all let alone the printer.
Whenever you try to access the workstation to install the printer you get an error saying it can't access the computer and then something along the lines of:
"There are currently no Logon Servers available to service logon request"

I have put the username and password that is being used on the Toshiba onto the workstation that has the printer attached.
I have also disabled firewall/AV software.
I have tried reseting TCP/IP.
The toshiba laptop doesn't have any problems accessing the file server.

Any ideas?

wainuitech
28-10-2009, 12:06 PM
Can you ping the Workstation and get a reply ?

CYaBro
28-10-2009, 12:42 PM
Yea can ping OK and can see the workstation in the workgroup, along with all the other workstations/server, but that error comes up when you double-click it to open up the available shares.

inphinity
28-10-2009, 01:02 PM
Can you browse via IP rather than name? Same error?

CYaBro
28-10-2009, 01:33 PM
Can you browse via IP rather than name? Same error?

Yup tried that and same error :(

SolMiester
28-10-2009, 01:50 PM
Is this a domain? sounds like authentication errors, try re service packing..

wainuitech
28-10-2009, 01:56 PM
Sounds a little like the laptop cant figure out the DNS correctly. have you tried running WinsockFix (http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml)

linw
28-10-2009, 02:44 PM
I feel your pain! (http://pressf1.pcworld.co.nz/showthread.php?t=104213).

Guess mine was different because I could at least access the shares with \\ip no. I did find a couple of wrong entries in the router which is probably why mine started working after entering a different static IP no. into the PC doing the accessing.

Good luck.

razzarphenix
28-10-2009, 03:54 PM
netlogon & server services running?

CYaBro
29-10-2009, 12:03 AM
Yep all services running. As I said other computers can print fine to the printer and the toshiba can print fine to another shared printer on another workstation. I just can't get the toshiba to print to this one printer. (or access the computer over the network)

Speedy Gonzales
29-10-2009, 12:39 AM
This sound like your prob ? (http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/57a6f22e-b306-4249-a50d-ac9d34554a17/")

If it is, it seems to be a common issue with SP3. One reply pointed to this (http://support.microsoft.com/kb/953761/en-us). Another pointed to this (http://support.microsoft.com/kb/951830) and this (http://support.microsoft.com/kb/961853/)

CYaBro
29-10-2009, 10:11 AM
This sound like your prob ? (http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/57a6f22e-b306-4249-a50d-ac9d34554a17/")

If it is, it seems to be a common issue with SP3. One reply pointed to this (http://support.microsoft.com/kb/953761/en-us). Another pointed to this (http://support.microsoft.com/kb/951830) and this (http://support.microsoft.com/kb/961853/)

That looks exactly like my problem thanks Speedy.
I will get the hotfix and apply it today and see what happens, fingers crossed!

Speedy Gonzales
29-10-2009, 10:27 AM
Sweet ! I think the 3rd one there maybe the fix for your prob.

CYaBro
30-10-2009, 01:11 PM
Well I fixed :D
When I checked again all the workstations are actually only running SP2 so none of those hotfixes, that you linked to speedy, worked.
That long thread did provide a few other things to try and the one that fixed it:

I had to share a folder on the workstation, that has the printer attached, that was having the problem.
Then on the Toshiba, that was having the problem connecting to the shared printer, I mapped a network drive to the shared folder but used the option to 'Connect using a different user name'. - I did this by right-clicking on My Network Places and selecting 'Map Network Drive' and then putting in the path 'workstation\sharename'
I then put in the username and password that was being used on the Toshiba, that I had also setup on the other workstation, and it worked!
I was then able browse the workstation as normal again, over the network, and install the shared printer!

So for some reason the Toshiba was trying to access the other workstation with some cached credentials that weren't correct so that is why the error was coming up.

Speedy Gonzales
30-10-2009, 01:14 PM
Sweet, as least you got it going !

SolMiester
30-10-2009, 03:09 PM
Well I fixed :D
When I checked again all the workstations are actually only running SP2 so none of those hotfixes, that you linked to speedy, worked.
That long thread did provide a few other things to try and the one that fixed it:

I had to share a folder on the workstation, that has the printer attached, that was having the problem.
Then on the Toshiba, that was having the problem connecting to the shared printer, I mapped a network drive to the shared folder but used the option to 'Connect using a different user name'. - I did this by right-clicking on My Network Places and selecting 'Map Network Drive' and then putting in the path 'workstation\sharename'
I then put in the username and password that was being used on the Toshiba, that I had also setup on the other workstation, and it worked!
I was then able browse the workstation as normal again, over the network, and install the shared printer!

So for some reason the Toshiba was trying to access the other workstation with some cached credentials that weren't correct so that is why the error was coming up.

It wasnt a domain then!