View Full Version : Dial up problems

21-07-2001, 05:33 PM
Weird behaviour in Win98.

When I connect to the internet with either IE or Netscape, the connection proceeds normally until the log-on is virtually complete , at which point an error dialog appears containing the following message:

EXPLORER caused an exception c06d007eH in module SENS.DLL at 0167:6010b82b.
EAX=008ded2c CS=0167 EIP=6010b82b EFLGS=00000246
EBX=00000000 SS=016f ESP=008decf0 EBP=008ded20
ECX=c66cfbf0 DS=016f ESI=6010b9a4 FS=2f9f
EDX=816a3954 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
8b 45 f8 e9 06 01 00 00 57 ff 76 08 ff 15 78 10
Stack dump:
008ded48 00000d74 008dff58 00000024 6010b9a4 601104f8 601036a0 00000001 6010ba62 00000000 00000000 00000485 008dfad0 6010b5e6 00000010 008decfc

The desktop loses all its icons momentarily then they reappear. Just like magic. However, some of the icons in the system tray are no longer visible, for instance, the Matrox Quickdesk icon, Windows own resolution changer icon, and the Dial Up Networking icon. The last is a pain as there's no visible clue that you're still connected to the net. And to disconnect, you have to launch task manager and end the rnaapp.exe task manually to disconnect.

But if I connect to the net by running the Dial Up first, and *then* launch the browser, (doesn't matter which), then the error message doesn't appear and the systray icons aren't affected. Told you it was weird.

So, anyone out there know how to fix it? (I'd rather launch the browsers first as it allows me to disconnect from the net as part of the close-browser operation.)

Thanks in anticipation,

21-07-2001, 06:52 PM
I did a quick search and according to this:
You either have a virus, or something, eg spyware has messed around with you winsock32.dll.

21-07-2001, 09:32 PM
Hi Andy,
'..And to disconnect, you have to launch task manager and end the rnaapp.exe task manually to disconnect..'
Quick fix there would be to make a shortcut to your dial up connection and just double click it to bring up your connection box and dissconnect with it.

Also, try going thru these search results on google.com regarding the sens.dll issue.

Other than that you could try reinstalling IE 5 (update it to IE 5.5) or Netscape.