View Full Version : BSOD...

09-10-2009, 07:56 PM
Using XP home SP3.

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 9/10/2009
Time: 8:48:00 p.m.
User: N/A
Computer: CALLUM
Error code 100000c5, parameter1 00000004, parameter2 00000002, parameter3 00000001, parameter4 8054b1fa.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 63303030
0020: 50202035 6d617261 72657465 30302073
0030: 30303030 202c3430 30303030 32303030
0040: 3030202c 30303030 202c3130 34353038
0050: 61663162

I tried to run disk check, but it failed to complete. Failing hard drive?

Speedy Gonzales
09-10-2009, 08:12 PM
If there's a blue screen whats that say?? And does it show a file/driver? WHEN does it crash?? When you using something / play a game? What firewall / security suite is installed?

09-10-2009, 08:17 PM
The blue screen didn't show anything that I could find useful. Is there anyway to make it scroll back up the screen?

I hadn't done anything for approx 3 minutes. Had Firefox open, which had a flash application going.

Also had Diablo II, CM2010, and IE8 with a citrix gateway open.

Speedy Gonzales
09-10-2009, 08:19 PM
So how often does it crash. Untick automatically restart. So, you can see what it says when/if it crashes again. Post a HJT log

09-10-2009, 08:22 PM
Automatically restart is already unchecked.

This is the second time it's crashed. Last time was a couple of months ago. Completely different scenario's, other than Firefox was open.

As mentioned before, how do you scroll through the blue screen?

Speedy Gonzales
09-10-2009, 08:25 PM
You dont / cant scroll through the blue screen. If it crashes it stays on the screen. Till you reset / reboot. Looks like this (http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.help_and_support/2009-07/msg00428.html) has the exact error code.

A driver or software, you've installed isnt compatible with XP. What drivers / or software / programs have you installed recently?

09-10-2009, 08:29 PM
Bugger, cos I could see it scrolling through a fair bit of text before settling at the end.

Once the PC is up and running again, (Doing a CHKDSK from boot) I'll post a hjt log.

Speedy Gonzales
09-10-2009, 08:34 PM
What programs / drivers have you installed recently?? You may have installed something, that isnt compatible with XP. If drivers, WHERE did you get them from?

09-10-2009, 08:40 PM
What programs / drivers have you installed recently?? You may have installed something, that isnt compatible with XP. If drivers, WHERE did you get them from?

The only thing I can think of is the recent Itunes update.

Speedy Gonzales
09-10-2009, 08:44 PM
Well I can check your system out with teamviewer, if you want.. Send me the ID and PW in a PM. Is it the computer youre on now?

09-10-2009, 08:47 PM
Well I can check your system out with teamviewer, if you want.. Send me the ID and PW in a PM. Is it the computer youre on now?

Nope. PC in question is still going through CHKDSK.

I might just wait for that to finish (if it does) and then post the hjt log.

09-10-2009, 09:05 PM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:02:57 p.m., on 9/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: SVIEBHO Class - {B3C54716-9D0A-4666-A81A-6072A6325A5A} - C:\Program Files\SelectView\svie.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: TBSB00982 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Antbar\Ant.com Toolbar\tbcore3.dll
O3 - Toolbar: Ant.com Toolbar - {6CD56C02-CB4D-41B5-A0FE-B479061CCB41} - C:\Program Files\Antbar\Ant.com Toolbar\tbcore3.dll
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: SelectView - {16D60F96-2FF6-40b2-96D3-C32170E45A01} - C:\Program Files\SelectView\svie.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228968907549
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229276196984
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs:
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

End of file - 6768 bytes

Speedy Gonzales
09-10-2009, 09:21 PM
Doesnt look too bad. You can tick these then tick fix checked

Close browsers

R3 - URLSearchHook: (no name) - - (no file)

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O20 - AppInit_DLLs:

Is comodo the latest version? Are the Nvidia drivers the latest drivers?