PDA

View Full Version : Error messages on start-up



15-07-2001, 12:36 PM
I have Windows 98SE and after running a Microsoft Office patch I am now receiving the following error messages on start up:

The userenv.dll file is linked to missing export NTDLL:RHFreeUnicode string.
The userenv.dll file is linked to missing export NTDLL:RHFreeUnicode string.
The userenv.dll file is linked to missing export NTDLL:RHFreeUnicode string.
The userenv.dll file is linked to missing export NTDLL:RHFreeUnicode string.
The userenv.dll file is linked to missing export NTDLL:RHFreeUnicode string.
The userenv.dll file is linked to missing export NTDLL:RHFreeUnicode string.
The Powerprof.dll is linked to missing export ADVAPI32.DLL RegOpenCurrentuser.
The Userenv.dll file is linked to missing export NTDLL.DLL: RHFreeUnicode string.
Error loading powerprof.dll. A device attached to the system is not running.
Error loading powerprof.dll. A device attached to the system is not running.

I have replaced the Userenv.dll, Ntdill.dll, but to no avail.

I have even run the System Restore CD, no help
Hoping someone can help.

15-07-2001, 06:29 PM
Hello Ian
I suspect you have loaded the wrong patch for your OS, the error messages you are getting normally apply to Windows NT and not 98.
I'm not sure how to go about fixing it, but at a guess would suggest you firstly go to Start > Run > type in MSCONFIG click on the startup tab and then remove all refernces to office and any that pertain to the error message you are getting, secondly uninstall office, thirdly get a good registry cleaning utility, Toniarts Easycleaner(http://www.saunalahti.fi/
tonihele/ecleane.htm) would be the one I recommend, clean out your registry and then reinstall office.

Regards
Alan

16-07-2001, 05:14 PM
Thanks Alan.

Done all that but still have the same problem.

HELP

Ian