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NZHawk
14-08-2009, 11:48 AM
each time I try to open FireFox 3.5.2 it crashes.
The same thing happened with previous version I had in so I completely uninstalled it, rebooted and reinstalled 3.5.2 but - same problem.
When I click on the Firefox icon I get the Mozilla Crash reporter.

IBM Thinkpad
Windows XP Pro

Can anyone assist me with this please.
Thank you

Blam
14-08-2009, 12:07 PM
Possibly a conflicting addon.

Go run>firefox -safe-mode

See if it opens then. If it does then it is a either a corrupt profile or an addon.

Blam

Speedy Gonzales
14-08-2009, 12:07 PM
Probably some addon, or the profile. Uninstall it again, and delete its folder/s then install it again

NZHawk
14-08-2009, 12:11 PM
thank you
in process - will report back

NZHawk
14-08-2009, 12:48 PM
Uninstall it again
deleted it's folder
re-install

failed - nothing wouldn't open.

ran test on hard drive -- bad sectors many

will start over with new drive.


Thank you.

Blam
14-08-2009, 03:10 PM
Did you follow my steps also?

NZHawk
14-08-2009, 03:19 PM
No I am sorry I didn't.
I felt that since the hard drive was damaged any further attempts would be futile until I replaced the hard drive.