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A Team
08-07-2009, 10:21 PM
Hi.

I have an update that has automatically downloaded via Windows auto-update. It doesn't look to be critical. It prompts me to shutdown and install, or install while I'm using the machine. In both cases it tries, but can't. Therefore, I get the same prompts time and time again. How can I get rid of it? I'm running XP SP3. Sorry, I can't remember the name of it. Cheers.

Speedy Gonzales
08-07-2009, 10:26 PM
Well first you'll have to find out WHAT the KB of the update is. It may not install if its missing a file thats required (for it to install). Other than that, download it manually. And see if it'll install. Or click on the link (if it gives you one). And see what it actually does, and what it needs so it will install.

Trev
08-07-2009, 10:27 PM
If you know the name of the update, you can go to Microsoft and manually download and install it.
:)

A Team
08-07-2009, 10:29 PM
Thanks, Guys. I'll check the details when I next see it.

ronyville
08-07-2009, 10:32 PM
Do you normally click on express install? Click on custom next time and it should tell you what update it is. You can also untick that update and windows will not try and install it again.

Blam
08-07-2009, 10:36 PM
Try running Dial a Fix
http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml

Blam

wratterus
08-07-2009, 11:24 PM
Try running Dial a Fix
http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml

Blam

x2.

Hit 'Flush software distribution' and then click no, then tick the windows update option and click go.