PDA

View Full Version : Contacts have disappeared from Outlook



theother1
18-06-2009, 04:29 PM
Hi Guys
This issue is on one of our office computers. Running XP Home. One of my colleagues opened outlook 2003 only to find all her addresses have disappeared.
It seems the computer crashed before this happened and was restarted.
Anyone got any ideas???
Thanks
Rob

gary67
18-06-2009, 05:36 PM
Don't suppose you have a backup of the pst file? you could try

theother1
18-06-2009, 07:42 PM
Good Idea Gary, I will check that tomorrow.

gary67
18-06-2009, 07:57 PM
Seeing your post reminded me to do mine

wainuitech
18-06-2009, 08:35 PM
Once you get it sorted you should do daily backups of the Email / pst file - I have installed on all the computers that use Outlook MS's Free Backup Plugin (http://www.microsoft.com/downloads/details.aspx?FamilyId=8B081F3A-B7D0-4B16-B8AF-5A6322F4FD01&displaylang=en) - once installed you go to file / Backup, you can set it to back up at a time that suits, and to any location, either on the PC, or another PC / Server / Backup device.

theother1
20-06-2009, 05:38 PM
Thanks Wainui
Have done mine but it seems my colleagues data has gone. Oh well! I will download the file for her and set it to backup each day so she doesn't have this problem again.
Thanks again

gary67
20-06-2009, 07:39 PM
That's an excellent link Wainui thanks have set it up on both comps here now