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View Full Version : Excel - certain text can preview but not print



lamlam
15-06-2009, 09:30 PM
Anyone having the experience, when preview in excel all visible. but when print to konica printer some of the wording (text) is missing. i have check all the setting in the excel, Please help

TechProX
15-06-2009, 09:52 PM
Try installing updates for office using MS office or windows Uppdate as well installing drivers for your printer

ronyville
15-06-2009, 10:50 PM
What Konica model is your printer? I have had a similar issue with a HP printer. The drivers for the printer may be Postscript drivers and you may need to change it to PCL5 or PCL6 drivers. Is your printer networked? Are you connected through a print server?

MushHead
15-06-2009, 11:24 PM
I've had problems in the past with Kyocera printers - some text would come out as garbage. The solution in that case was to turn off the "use printer fonts" setting - the printer would choose a font that didn't match the one Windows thought it was printing in.

That setting forces the printer to load the font data from Windows, so the preview should match the hardcopy.