Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Where is Metla these days Chilling_Silence's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    16,279

    Default Word 07 'freezing' at random

    Hi guys,

    So using MS Word 07, it just seems to randomly 'freeze' and sit there thinking for a short period of time.
    Nothing else is happening when this occurs, CPU is sitting idle, HDD is not being accessed.

    It can be when I open a document, go to print, or just while I'm typing that it does it. It's incredibly frustrating

    Any ideas what may be causing it? It happens seemingly randomly, and as far as I can tell its only Word that is affected (I don't use Excel enough to notice).

    Cheers


    Chill.
    My tech blog with How-To's, product reviews and general ravings!

    My thoughts on routers and reliability

    Before you ask a question, or before you get upset by a response, see here:
    http://www.catb.org/~esr/faqs/smart-...ons.html#intro

    For an ISP that's dedicated to Naked VDSL2 & UFB, flat-rate, at an affordable price, check out www.whiteice.co.nz

  2. #2
    Misc. User of PressF1 somebody's Avatar
    Join Date
    Dec 2004
    Posts
    5,198

    Default Re: Word 07 'freezing' at random

    1) Was this a clean install, or an upgrade from a previous version?
    2) Do you have any plugins or add-ons installed?
    3) Do you have any custom templates installed or loaded?
    4) Do you have all the latest security/software updates installed for Office?
    Any views expressed here are my own and do not necessarily represent the views of my employer or any affiliated 3rd party.

  3. #3
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    20,017

    Default Re: Word 07 'freezing' at random

    See if this helps - open word, Orb top left, Word options,Resources, then on the right Run the MS Diagnostics.

    That will check Office to see if any files are damaged or corrupted, and since Office loads the Whole Program on the PC it should auto fix anything it finds. But have the CD handy just in case.

    Out of interest - your Antivirus - is it scanning documents, that could also cause problems ??
    MURPHIES LAW THOUGH ILLOGICAL as per NORMAL IS ACTUALLY THE MOST LOGICAL SOLUTION OF ALL.

    New Forum

  4. #4
    Senior Member Blam's Avatar
    Join Date
    Apr 2008
    Posts
    7,382

    Default Re: Word 07 'freezing' at random

    If wanuitechs method doesn't work, try going to add/remove or program features then repair the installation.


  5. #5
    Where is Metla these days Chilling_Silence's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    16,279

    Default Re: Word 07 'freezing' at random

    Came up clean, saying there was updates, but yeah... nothing else
    I have a NitroPDF add-in (trial) now that you mention it .. I wonder if removing that may help, Hmm ...

    Other than that, its a fresh XP install I did about 3 weeks ago, no custom templates or anything either, just a stock standard installation ...
    My tech blog with How-To's, product reviews and general ravings!

    My thoughts on routers and reliability

    Before you ask a question, or before you get upset by a response, see here:
    http://www.catb.org/~esr/faqs/smart-...ons.html#intro

    For an ISP that's dedicated to Naked VDSL2 & UFB, flat-rate, at an affordable price, check out www.whiteice.co.nz

  6. #6
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    20,017

    Default Re: Word 07 'freezing' at random

    Why dont you dump the NitroPDF trial and get the FREE add - in from Microsoft.
    MURPHIES LAW THOUGH ILLOGICAL as per NORMAL IS ACTUALLY THE MOST LOGICAL SOLUTION OF ALL.

    New Forum

  7. #7
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    43,000

    Default Re: Word 07 'freezing' at random

    I use Nitro but I didnt install the addon / toolbar for Office 07

    However, I know Nitro conflicts with Avast (Nitropdfprintermonitor.exe crashes), on startup. This file used to crash with the previous version of Nitro, it also crashes with the latest version

    If Avast is installed, you need to right mouse on Avast's icon on the taskbar / program settings / troubleshooting. Tick the 2nd option. (Avast told me this).

    Because I posted a post in their forum, letting them know Nitro conflicts with it. And I also emailed Nitro about it. Nitro replied back, saying they didnt know why it crashed (they tested it), and it didnt/wouldnt crash.

    The only thing I can think of is because this system is dual core.
    Last edited by Speedy Gonzales; 26-03-2009 at 04:20 PM.

  8. #8
    Senior Member Blam's Avatar
    Join Date
    Apr 2008
    Posts
    7,382

    Default Re: Word 07 'freezing' at random

    Try starting word in safe mode and see if it happens:

    Run>winword /safe


  9. #9
    Enterprise IT Consultant chiefnz's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    1,355

    Default Re: Word 07 'freezing' at random

    What AV are you using?

    We run McAfee enterprise at work and when we 1st rolled out Office 07, we had serious problems with startup of Word and Outlook.

    We fixed this by doing a fresh installed of Office 07 and disabling the Buffer Overflow Protection feature in McAfee.

    Hope that helps!!!

    cheers,

    Asus P8Z77-VL X
    Intel Core i7-3770 @ 3.4GHz
    24GB DDR3 RAM
    1 x 250GB Samsung 840 Series SSD
    1 x Seagate 500GB
    2 x Western Digital 1TB
    Asus DVD/RW
    nVidia GeForce GTX 650 (Asus)
    Thermaltake V3 Black Edition with 550W PSU
    Windows 8.1 Pro

  10. #10
    Bleakly Optomistic
    Join Date
    Jun 2006
    Location
    Wellington, NZ
    Posts
    1,300

    Default Re: Word 07 'freezing' at random

    Check to see if the AutoRecover option is enabled?

Similar Threads

  1. Random log-offs/restarting/freezing
    By kiwiboi82 in forum PressF1
    Replies: 1
    Last Post: 09-10-2008, 01:03 PM
  2. My computer keeps opening random sites at random times
    By Binary_bandit in forum PressF1
    Replies: 3
    Last Post: 09-09-2006, 06:40 PM
  3. Microsoft Word Freezing
    By james123456 in forum PressF1
    Replies: 3
    Last Post: 19-02-2006, 05:53 PM
  4. Replies: 2
    Last Post: 13-02-2005, 02:24 AM
  5. Replies: 0
    Last Post: 28-01-2005, 10:04 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •