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  1. #1
    PC World Staff Jan Birkeland's Avatar
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    Default Vodafone U-Turns on SIM locking decision

    Looks like we weren't the only people unhappy about this

    http://pcworld.co.nz/pcworld/pcw.nsf...25745600792C84

  2. #2
    Awaiting Enlightenment R2x1's Avatar
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    Default Re: Vodafone U-Turns on SIM locking decision

    They had us going for a while there.
    (I thought I had my last Vodafone ever.)
    When cleaning computer,
    Caution not to water the electric part
    Or the computations will be meaningless.


  3. #3
    Unknown Device wratterus's Avatar
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    Default Re: Vodafone U-Turns on SIM locking decision

    Good stuff!
    Microsoft: "You've got questions. We've got dancing paperclips."

  4. #4
    Senior Member paulw's Avatar
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    Default Re: Vodafone U-Turns on SIM locking decision

    Good news..
    Regards,

    Paul W
    Taco Bell is not a Mexican telephone company

  5. #5
    Junior Member
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    Default Re: Vodafone U-Turns on SIM locking decision

    Hi all, It's true. We've reviewed the position and decided not to lock handsets, despite it being international best practice.

    We spoke to a number of customers and customer advocates and they all said the same thing so we've listened and now we're going to put what we've heard into action.

    Anyone with a handset that is locked will be able to unlock it for free. Just follow the instructions on the box.

    Cheers

    Paul

    Paul Brislen
    Vodafone External Communications Manager
    Last edited by Paul Brislen; 28-05-2008 at 02:20 PM. Reason: forgot my job title
    Vodafone External Communications Manager

  6. #6
    Unknown Device wratterus's Avatar
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    Default Re: Vodafone U-Turns on SIM locking decision

    Great move, thanks Paul.
    Microsoft: "You've got questions. We've got dancing paperclips."

  7. #7
    Senior Member Thebananamonkey's Avatar
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    Default Re: Vodafone U-Turns on SIM locking decision

    Since when has international best practice been screwing your customers into staying with you?

    Customer goodwill is worth more than most businesses seem to realise. Having unlocked handsets not only means you can lose business to telecom, it also means you can potentially take it too.

    Now if only you guys pull your thumbs out and actually compete. At the moment it's like a jelly fight in a strip bar, all for show. We want blood.

    And to be fair, we deserve it too.

  8. #8
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    Default Re: Vodafone U-Turns on SIM locking decision

    Good to see Vodafone has reversed its decision.
    Last edited by vitalstatistix; 28-05-2008 at 07:11 PM.

  9. #9
    IT Consultant johcar's Avatar
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    Default Re: Vodafone U-Turns on SIM locking decision

    Paul, does that include the iPhone when it finally (officially) arrives?

    It is impossible to defeat an ignorant man in argument. -William G. McAdoo, lawyer and politician (1863-1941)

  10. #10
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    Default Re: Vodafone U-Turns on SIM locking decision

    Quote Originally Posted by johcar View Post
    Paul, does that include the iPhone when it finally (officially) arrives?
    One would expect that it would.

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