Corrupt Office 2007 Installation

[Amicus 400]

I have been having problems with Office 2007 and wanted to try to repair it. When I tried to open the installation in -> control panel -> add/remove programs I got a message saying the installation is corrupt and to re-install from dvd/cd. This I did and retried to un-install but no joy - still get the same message about corrupt installation and re-install from dvd/cd

I would be very grateful if some one could tell me how to get round this problem!

Thanks

[wratterus]

Welcome to PressF1.

Did you (attempt to) uninstall it completely from add/remove programs and then try reinstalling from the DVD?

Any other error messages that came up?

[Amicus 400]

Yes, I tried and failed to uninstall from the add/remove programmes section. I then ran setup from the installation disk and then tried to uninstall a second time using the add/remove programs function.

I did not get any messages other than "This product installation has been corrupted, run setup again from cd, dvd or other original installation source"

There is a solution on he MS KB

http://support.microsoft.com/kb/928218/en-us

but it looks to be horrendously complicated and comes with standard dire warnings about editing the registry.

Are there any less complex solutions?

[Speedy Gonzales]

Thats probably the only way to remove it completely.

If you were in Mt Eden, I could do it for you.

Are u in Mt Eden?

What version of Office is it? Standard, Pro?

[Amicus 400]

Gracias Senor Speedy

I am in AKL and can do it myself. I was just trying to exhaust all oter possibilities before I sat down for a deep and meaningful with my laptop.


Oh, it is the Professional Version


Cheers

[drcspy]

run setup again from cd

doesn't mean UNinstall...........

with past versions of office you just stuff in the cd and it'll give you three basic choices install/remove/repair........choose repair...

[jazzymarty]

To uninstall Office 2007 get the Product ID from the setup.xml of the source MS Office 2007 installations files. Setup.xml can be found in the ProPlus.WW directory. Then run this command:

msiexec /x <Product Code> /q

Example: msiexec /x {00000000-0000-0000-0000-0000000FF1CE} /q REBOOT=REALLYSUPPRESS