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  1. #1
    Junior Member
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    Default Corrupt Office 2007 Installation

    I have been having problems with Office 2007 and wanted to try to repair it. When I tried to open the installation in -> control panel -> add/remove programs I got a message saying the installation is corrupt and to re-install from dvd/cd. This I did and retried to un-install but no joy - still get the same message about corrupt installation and re-install from dvd/cd

    I would be very grateful if some one could tell me how to get round this problem!

    Thanks

  2. #2
    Unknown Device wratterus's Avatar
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    Default Re: Corrupt Office 2007 Installation

    Welcome to PressF1.

    Did you (attempt to) uninstall it completely from add/remove programs and then try reinstalling from the DVD?

    Any other error messages that came up?
    Microsoft: "You've got questions. We've got dancing paperclips."

  3. #3
    Junior Member
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    Default Re: Corrupt Office 2007 Installation

    Yes, I tried and failed to uninstall from the add/remove programmes section. I then ran setup from the installation disk and then tried to uninstall a second time using the add/remove programs function.

    I did not get any messages other than "This product installation has been corrupted, run setup again from cd, dvd or other original installation source"

    There is a solution on he MS KB

    http://support.microsoft.com/kb/928218/en-us

    but it looks to be horrendously complicated and comes with standard dire warnings about editing the registry.

    Are there any less complex solutions?

  4. #4
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    Default Re: Corrupt Office 2007 Installation

    Thats probably the only way to remove it completely.

    If you were in Mt Eden, I could do it for you.

    Are u in Mt Eden?

    What version of Office is it? Standard, Pro?
    Last edited by Speedy Gonzales; 02-02-2008 at 03:26 PM.

  5. #5
    Junior Member
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    Default Re: Corrupt Office 2007 Installation

    Gracias Senor Speedy

    I am in AKL and can do it myself. I was just trying to exhaust all oter possibilities before I sat down for a deep and meaningful with my laptop.


    Oh, it is the Professional Version


    Cheers

  6. #6
    Long Time Member drcspy's Avatar
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    Default Re: Corrupt Office 2007 Installation

    run setup again from cd
    doesn't mean UNinstall...........

    with past versions of office you just stuff in the cd and it'll give you three basic choices install/remove/repair........choose repair...
    There are two sides to any question; MY side and the WRONG side (Winston Churchill)

  7. #7
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    Default Re: Corrupt Office 2007 Installation

    To uninstall Office 2007 get the Product ID from the setup.xml of the source MS Office 2007 installations files. Setup.xml can be found in the ProPlus.WW directory. Then run this command:

    msiexec /x <Product Code> /q

    Example: msiexec /x {00000000-0000-0000-0000-0000000FF1CE} /q REBOOT=REALLYSUPPRESS

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