dad bought this laptop on trademe, auction number 132315299.
it said that it comes with windows vista license key (the activation key or whatever you guys call it).
when he receive the laptop the CD key sticker which should be at the bottom of the laptop was gone. and at the right corner of the laptop has a sticker of "windows vista basic" which tells me that the laptop was first issued with vista basic on.
when he receive the laptop it did came with vista ultimate preinstalled, with a product key containing "OEM" and right next to the product key shows the icon of "genuine" which tell me that the thing is real.
something about the format of the product key tells me that something is wrong even vista said it is genuine. i downloaded a product key checking software and it showed up the right windows version but a different product key which looks right (format wise).
dad really want me to reinstall the system, but i only have a vista bussiness CD so i can only put on the vista bussiness.
what came out shocked me. the installation CD was for vista bussiness ( at least on my laptop it is), but after the installation it came up as vista ultimate!
it came with a default "OEM" CD key, which is exactly the same as the "genuine" CD key before I reinstall the system.
now here comes the problem, it keeps telling me that the product key (CD key) is invalid. then i used the CD key detected by the software before the reinstallation, the following error showed up:
error code: 0xC004E003
the software licensing service reported that license evaluation failed.
so what should i do now? any recommendations?
if the original "OEM" product key is genuine before i reinstall the system, how come it is not valid anymore after i reinstall the system?
what should i do? how can i make it valid again?
thanks in advance. cheers!