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  1. #1
    Trying to fiddle less! R.M.'s Avatar
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    Question Dumb question about emails...

    A person I know (but not that well) contacts me by email. I have his email address (jsmith_at_xtra) and have no probs contacting him EXCEPT when I reply to him using 'Reply' in the email (Outlook). After it bounces back to me I see [mailto:jsmth_at_extra.co.nz]. As you can see, he has spelt his name incorrectly (should be: jsmith) and there is an extra 'e' in 'xtra'.

    I suspect he is on Dialup, but will ask, but how does he correct and change the errors - I have a feeling these errors are self-inflicted (in his computer, not mine!).

    Many thanks for your help, as always.
    Now-if I could just remember where I left my brain...

  2. #2
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    Default Re: Dumb question about emails...

    Yes, it will need to be changed in his accounts settings. Not sure where they are in Outlook but in Outlook Express they are as follows:
    Tools > Accounts > highlight his ISP account > Properties > Email address.

  3. #3
    Misc. User of PressF1 somebody's Avatar
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    Default Re: Dumb question about emails...

    It'll be the "reply-to" address he's defined in whatever email client he uses.
    Any views expressed here are my own and do not necessarily represent the views of my employer or any affiliated 3rd party.

  4. #4
    Trying to fiddle less! R.M.'s Avatar
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    Default Re: Dumb question about emails...

    Quote Originally Posted by somebody View Post
    It'll be the "reply-to" address he's defined in whatever email client he uses.
    Whereabouts do you go to change this - in Outlook/Outlook Express?

    Sorry to be asking such 'specifics' - appreciate your help

    Cheers
    Now-if I could just remember where I left my brain...

  5. #5
    Jedi master Rob99's Avatar
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    Default Re: Dumb question about emails...

    Get them to change their settings on their computer.
    Laziness is nothing more than the habit of resting before you get tired.

  6. #6
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    Default Re: Dumb question about emails...

    Quote Originally Posted by R.M. View Post
    Whereabouts do you go to change this - in Outlook/Outlook Express?

    Sorry to be asking such 'specifics' - appreciate your help

    Cheers
    Foxy gave the answer. Click on the general tab after / change whats alongside e-mail address.

    And in outlook tools/e-mail accounts/view or change email, then click on change

  7. #7
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    Default Re: Dumb question about emails...

    Quote Originally Posted by R.M. View Post
    Whereabouts do you go to change this - in Outlook/Outlook Express?

    Sorry to be asking such 'specifics' - appreciate your help
    Was my reply, posted prior to somebody's, not clear enough?

  8. #8
    Trying to fiddle less! R.M.'s Avatar
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    Default Re: Dumb question about emails...

    Quote Originally Posted by FoxyMX View Post
    Was my reply, posted prior to somebody's, not clear enough?
    Sorry - quite clear.

    But I'm not at my own computer to check out the fine detail! I'm still don't know if he is using Outlook, or Outlook Express - is it the same for both?

    And is it different for Broadband than for Dial-up? I had a look on my PC (I use Broadband) and can sort it for me/my set-up. I seem to remember it being different with Dial-up, but can't remember the detail at this stage....
    Now-if I could just remember where I left my brain...

  9. #9
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    Default Re: Dumb question about emails...

    I think it will be under Tools > Email Accounts but am not entirely sure as I don't use Outlook here myself.

    The settings will be no different for dialup as they are for broadband as they are specific to the email client itself.

  10. #10
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    Default Re: Dumb question about emails...

    In outlook it is under tools -> email accounts...

    In outlook express, as Foxy mentioned above.

    He needs to change the 'Reply To' field so that it is his correct email address (I think even leaving it blank will default it to his email address). Broadband or Dial-Up makes no difference.

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