A person I know (but not that well) contacts me by email. I have his email address (jsmith_at_xtra) and have no probs contacting him EXCEPT when I reply to him using 'Reply' in the email (Outlook). After it bounces back to me I see [mailto:jsmth_at_extra.co.nz]. As you can see, he has spelt his name incorrectly (should be: jsmith) and there is an extra 'e' in 'xtra'.
I suspect he is on Dialup, but will ask, but how does he correct and change the errors - I have a feeling these errors are self-inflicted (in his computer, not mine!).
Many thanks for your help, as always.