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  1. #1
    Junior Member
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    Mar 2005
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    Default CicerolUIWndFrame error message

    When shutting down my PC I occasionally get an error message "CicerolUIWndFrame is not responding". Does anyone know what program is causing this? Any ideas on what is causing this message?

  2. #2
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    Default Re: CicerolUIWndFrame error message

    According to google, it could be 3DNA desktop. Is this installed?

  3. #3
    Junior Member
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    Default Re: CicerolUIWndFrame error message

    CiceroUIWndFrame is the speech & handwriting part of Office XP, and has caused most crashes i've had on my work PC. Easy fixed assuming you don't need it...

    "Control Panel"
    "Add/Remove Programs"
    "Microsoft Office," click on the "Change" button
    browse to "Office Shared Features," "Alternative User Input," and select for Speech and Handwriting Recognition (both) "Not available" from the drop-down box.

    Repeat for any other Office XP installations (i.e.: if you have Frontpage or other components that were installed seperately).

    That should solve the problem ;o)

  4. #4
    Junior Member
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    Mar 2006
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    Default Re: CicerolUIWndFrame error message

    Quote Originally Posted by PT7
    When shutting down my PC I occasionally get an error message "CicerolUIWndFrame is not responding". Does anyone know what program is causing this? Any ideas on what is causing this message?
    Hi I'm new to this type of forum, and I'm experiencing the same problem you are. Have you had a response regarding this issue and if so where do you log on for the solutions? I found that the error message only comes up when I am forced to close down as a result of my MS Word playing up which then leads to other MS products acting up including XP itself (windows explorer etc). Please let me know how to get to the solution.

  5. #5
    Jedi master Rob99's Avatar
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    In the wop wops
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    Default Re: CicerolUIWndFrame error message

    Quote Originally Posted by PT7
    When shutting down my PC I occasionally get an error message "CicerolUIWndFrame is not responding". Does anyone know what program is causing this? Any ideas on what is causing this message?
    How often is "occasionally"?
    Laziness is nothing more than the habit of resting before you get tired.

  6. #6
    Junior Member
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    Mar 2006
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    1

    Default Re: CicerolUIWndFrame error message

    Quote Originally Posted by Speedy Gonzales
    According to google, it could be 3DNA desktop. Is this installed?
    Logfile of HijackThis v1.98.2
    Scan saved at 9:05:46 AM, on 3/30/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    I ran Hijackthis and this is the log, I have no clue if this stuff is good or bad. Thanks

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AOL\1130212685\ee\AOLSoftware.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    c:\program files\common files\aol\1130212685\ee\services\antiSpywareApp\ve r2_0_25_1\AOLSP Scheduler.exe
    c:\program files\common files\aol\1130212685\ee\aolsoftware.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG0 9.exe
    C:\WINDOWS\system32\LVComsX.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.msnbc.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .rx: C:\Program Files\Internet Explorer\Plugins\iewrqxrx.dll
    O12 - Plugin for .rxc: C:\Program Files\Internet Explorer\Plugins\iewrqxrx.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} -
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = mydomain.com
    O17 - HKLM\System\CS1\Services\VxD\MSTCP: Domain = mydomain.com
    O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.57.146.14
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.57.146.14

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