Unable to open Twain Source

[bindiver]

I have a CanoScan D1250U2 scanner USB connection
Canon ScanGear Toolbox 3.1
Whenever I fire up the scanner a dialogue box appears

"Canon ScanGear Toolbox
Unable to open Twain Source. Please check connection
Then restart toolbox"

It is connected. I have reinstalled all software even loaded the latest drivers. Still the same message appears. I have tried everything I can think of please help

[45South]

98, ME or XP?

[Peter H]

Has it ever worked?
Bye

[CliveM]

Go to http://www.canon.com.au/support/
you will find the answers there.

Cheers
CliveM

[bindiver]

XP Home Edition

[bindiver]

Yes