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  1. #1
    Junior Member
    Join Date
    May 2005
    Location
    Christchurch
    Posts
    43

    Default iPhone Backup/Storage issues

    Hi. Before I took my iPhone7 to an accredited Apple repairer, I did a backup to my Mac and to iCloud. Ended up being given a new 7. However, I can now not backup to iCloud because lack of iCloud storage. Before I handed my old phone over I was asked to disable ‘find my iphone’. I have deleted the previous backup and the old phone from Settings… iCloud, but still it wont backup. Would I be right in thinking that my old phone hasn't been reset and erased and is therefore causing this problem?

  2. #2
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,730

    Default Re: iPhone Backup/Storage issues

    How much storage do you have in iCloud?
    Just the free 5gb?

  3. #3
    Junior Member
    Join Date
    May 2005
    Location
    Christchurch
    Posts
    43

    Default Re: iPhone Backup/Storage issues

    Quote Originally Posted by CYaBro View Post
    How much storage do you have in iCloud?
    Just the free 5gb?
    I pay for the 50GB Storage Plan.

  4. #4
    Junior Member
    Join Date
    Aug 2017
    Posts
    9

    Default Re: iPhone Backup/Storage issues

    There is an option on icloud that you can view old backup also delete the old one. as long as you login same username and id you should be able doing that. also if you setup a new id then you don't have to be worry for space.

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