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  1. #1
    Junior Member
    Join Date
    May 2005
    Location
    Christchurch
    Posts
    43

    Default iPhone Backup/Storage issues

    Hi. Before I took my iPhone7 to an accredited Apple repairer, I did a backup to my Mac and to iCloud. Ended up being given a new 7. However, I can now not backup to iCloud because lack of iCloud storage. Before I handed my old phone over I was asked to disable ‘find my iphone’. I have deleted the previous backup and the old phone from Settings… iCloud, but still it wont backup. Would I be right in thinking that my old phone hasn't been reset and erased and is therefore causing this problem?

  2. #2
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,711

    Default Re: iPhone Backup/Storage issues

    How much storage do you have in iCloud?
    Just the free 5gb?

  3. #3
    Junior Member
    Join Date
    May 2005
    Location
    Christchurch
    Posts
    43

    Default Re: iPhone Backup/Storage issues

    Quote Originally Posted by CYaBro View Post
    How much storage do you have in iCloud?
    Just the free 5gb?
    I pay for the 50GB Storage Plan.

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