Page 1 of 5 12345 LastLast
Results 1 to 10 of 49
  1. #1
    Senior Member
    Join Date
    Dec 2004
    Location
    Papamoa, Tauranga
    Posts
    999

    Smile Windows 10 pro licence

    Hi guys and hoping you had a good Easter break and well rested?
    About 18 month ago a professional computer guy we knew upgraded our old windows to windows 10 Pro.
    This last week it comes up with license about to expire.
    We had this same problem last year and he said he fixed it, using Teamviewer.
    Today it was as slow as and after a long wait I was able to put wife Hotmail address into the log in screen.
    Is there any way, apart from I understand about $300 for a pro license to get this sorted?
    I tried to check out the Microsoft's site, to no avail.
    My wife and I are both unwell and on government pensions so dont have the funds to buys another licence.
    Thanks for any advice?
    Ian

  2. #2
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,713

    Default Re: Windows 10 pro licence

    What license for Windows did the computer come with originally?
    Windows 7 Pro or Windows 8 Pro?

  3. #3
    Senior Member
    Join Date
    Dec 2004
    Location
    Papamoa, Tauranga
    Posts
    999

    Arrow Re: Windows 10 pro licence

    Quote Originally Posted by CYaBro View Post
    What license for Windows did the computer come with originally?
    Windows 7 Pro or Windows 8 Pro?
    Sorry Meant To Say, the dreaded Vista.

  4. #4
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,713

    Default Re: Windows 10 pro licence

    Quote Originally Posted by ianhnz View Post
    Sorry Meant To Say, the dreaded Vista.
    Well in that case the "professional computer guy" would have had to supply you with a Windows 10 Pro license when they did the upgrade.
    There was no free upgrade from Vista to Windows 10, only from Windows 7 or 8.
    I would be going back to them and asking for your Windows 10 Pro license, or your money back.

  5. #5
    Senior Member
    Join Date
    Dec 2004
    Location
    Papamoa, Tauranga
    Posts
    999

    Smile Re: Windows 10 pro licence

    Quote Originally Posted by CYaBro View Post
    Well in that case the "professional computer guy" would have had to supply you with a Windows 10 Pro license when they did the upgrade.
    There was no free upgrade from Vista to Windows 10, only from Windows 7 or 8.
    I would be going back to them and asking for your Windows 10 Pro license, or your money back.
    Ibeenemailing&txtinghimsinceFridayandbeing18montha go,cantgetmoneyback.
    Would microsoft help?

  6. #6
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,713

    Default Re: Windows 10 pro licence

    Quote Originally Posted by ianhnz View Post
    Ibeenemailing&txtinghimsinceFridayandbeing18montha go,cantgetmoneyback.
    Would microsoft help?
    Yea you could report the computer guy to Microsoft!
    If they did this to you chances are they did the same thing to others.

    If they won't give your money back demand that they supply the Windows 10 Pro license that you paid for.

  7. #7
    Senior Member pctek's Avatar
    Join Date
    Feb 2005
    Location
    In the Wild West
    Posts
    23,906

    Default Re: Windows 10 pro licence

    Quote Originally Posted by ianhnz View Post
    Ibeenemailing&txtinghimsinceFridayandbeing18montha go,cantgetmoneyback.
    Would microsoft help?
    No.
    But you could report him and they might chase him over it.

    Meanwhile you're stuck with buying a real COA. Pensioners aren't that poor unless they have a huge mortgage still.
    wipe your paws.

  8. #8
    Senior Member
    Join Date
    Dec 2004
    Location
    Papamoa, Tauranga
    Posts
    999

    Thumbs down Re: Windows 10 pro licence

    Quote Originally Posted by pctek View Post
    No.
    But you could report him and they might chase him over it.

    Meanwhile you're stuck with buying a real COA. Pensioners aren't that poor unless they have a huge mortgage still.
    We are, because of illnesses...

  9. #9
    Senior Member
    Join Date
    Dec 2004
    Location
    Papamoa, Tauranga
    Posts
    999

    Smile Re: Windows 10 pro licence

    Quote Originally Posted by CYaBro View Post
    Yea you could report the computer guy to Microsoft!
    If they did this to you chances are they did the same thing to others.

    If they won't give your money back demand that they supply the Windows 10 Pro license that you paid for.
    If I cant make contact in next couple days with computer guy, I'll ring microsoft and ask them.
    Any idea where I can find the correct number, for them?

  10. #10
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,713

    Default Re: Windows 10 pro licence

    Try: 0800 800 004

Similar Threads

  1. Windows 7 Software Licence
    By Bobh in forum PressF1
    Replies: 1
    Last Post: 31-08-2010, 09:20 PM
  2. Windows XP Licence
    By bk T in forum PressF1
    Replies: 18
    Last Post: 10-05-2006, 06:55 PM
  3. Windows licence jargon
    By Randolf in forum PressF1
    Replies: 41
    Last Post: 05-10-2004, 06:27 PM
  4. Windows XP Professional licence?
    By in forum PressF1
    Replies: 2
    Last Post: 04-04-2002, 08:51 PM
  5. Windows XP Professional Licence?
    By in forum PressF1
    Replies: 0
    Last Post: 09-03-2002, 10:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •