Page 2 of 2 FirstFirst 12
Results 11 to 17 of 17
  1. #11
    Member bk T's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    5,559

    Default Re: Spark modem failure

    Quote Originally Posted by bevy121 View Post
    Same with Vodafone - I've never paid for one yet, and I've had quite a few over the years

    You just need to be a bit "firm" as well as nice when you talk to them
    Effective communication skill comes into play.

  2. #12

    Default Re: Spark modem failure

    Quote Originally Posted by bk T View Post
    Effective communication skill comes into play.
    Thanks for the advice guys. A "firm" letter/email has been forwarded in order to "get it in writing." Now waiting
    breathlessly for the response.....will advise.

  3. #13

    Default Re: Spark modem failure

    Have now received email advising that there will be no charge due to my loyalty etc etc...

  4. #14
    Junior Member
    Join Date
    Dec 2004
    Location
    Hawke's Bay
    Posts
    99

    Default Re: Spark modem failure

    Well worth the cost of an email for a good result.
    Well done.

  5. #15
    Where is Metla these days Chilling_Silence's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    17,124

    Default Re: Spark modem failure

    Quote Originally Posted by bazmeister View Post
    Have now received email advising that there will be no charge due to my loyalty etc etc...
    So it should be! Good stuff

  6. #16
    Senior Member 1101's Avatar
    Join Date
    Jan 2008
    Posts
    4,811

    Default Re: Spark modem failure

    Quote Originally Posted by bazmeister View Post
    ...... Is 15 months a reasonable lifetime for this type of gear, considering I was obliged to take a 2 year term out.
    Some modems have a 3 year factory warranty. They should last 3years at least . Things can fail, but the importers should factor that into the cost , given NZ CGA laws
    15months is not acceptable for most electronic devices (with a few exceptions)

  7. #17
    Member bk T's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    5,559

    Default Re: Spark modem failure

    You can have a brand new one every year for FREE.

Similar Threads

  1. Spark HG659b Fibre Modem changing LAN settings
    By Geek4414 in forum PressF1
    Replies: 18
    Last Post: 24-12-2015, 12:17 AM
  2. Replies: 5
    Last Post: 07-03-2011, 08:44 AM
  3. directsound test failure results Failure at step 19
    By Dead_in_the_water in forum PressF1
    Replies: 5
    Last Post: 22-12-2005, 03:19 PM
  4. Modem failure
    By Chris Randal in forum PressF1
    Replies: 19
    Last Post: 08-05-2003, 01:39 PM
  5. Modem failure/IE corruption
    By in forum PressF1
    Replies: 0
    Last Post: 17-11-2000, 08:03 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •