First of all, this question is going to sound stupid, but I like to get a confirmation from those techs out there on the front line. Is it normal and completely fine for Seagate hard drives, new and old to fail the Short-Generic-Test within SeaTools?
Why am I asking this? Well I've purchased a new Seagate Expansion HDD from NLG (around a month ago), upon testing it with Seatools right after purchase, the hdd failed the Short-Generic-Test. Went back to store, had a replaced, no fuss, and what do you know, same issue with the replacement, failed Short-Generic-Test. Ended up getting a store-credit.
Today, testing a hdd at work, same issue (failed Short-Generic-Test) (however reason for testing was that a proprietary app randomly freezing, so just going through the usual TS).
So yeah, is it normal???