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  1. #1
    Guest

    Default ulead photo express 2.0 & Scanner Prob

    hi, i have a mustek 1200cp scanner and it came with ulead photexpress 2.0 and it has its own port, because it wont run with the printer and drivers, everything is installed when you ulead and try and scan it ulead stops responding and the scanner just makes a noise and nothing happens. also on the taskbar the pic of the scanner has a cross on it which goes on and off all the time like a loose cable or something. i have made sure all connections are o.k and drivers, ports are all ok and i cant work out why it wont run. It would be great if someone would respond who could help me. thanks

    jon

  2. #2
    Guest

    Default Re: ulead photo express 2.0 & Scanner Prob

    Gidday,
    I'm not sure whether you have done this but before the first scan, click file, select source, select the driver, which should be mustek 1200, then click select.
    when ready to scan, click file, then aquire,
    good luck
    Bob

  3. #3
    Guest

    Default Re: ulead photo express 2.0 & Scanner Prob

    J Boy When you open Ulead Photo Express look on the righthand side at select data source. You should have in the box below: A4 Flatbed Scanner.
    If this doesn't appear, you may have to uninstal and then reinstal your scanner driver.
    Hope this works.

  4. #4
    Guest

    Default Re: ulead photo express 2.0 & Scanner Prob

    Pull out the manual. Does it mention a carriage lock which has to be undone/removed before using the scanner? I'd guess that the carriage is firmly anchored at one end.

  5. #5
    Guest

    Default Re: ulead photo express 2.0 & Scanner Prob

    thanks for all your help but unfortunately nothing has worked. thanks anyway

    jon

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