Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Member
    Join Date
    Dec 2004
    Location
    Red & Black Territory
    Posts
    233

    Default can't uninstall Avast

    Hi. . Have to uninstall Avast from a notebook that I haven't used much lately. Tonight I found I couldn't update it. It keeps giving me message of "Failed to update. The Avast Service is not running". And the Current version, Release date, and number of definitions are stated as unknown. But in program update part it states program is v6.0.1367.
    Anyway, went into the Add/Remove part of Windows Control [running XP SP2], and it won't remove the program. Message pops up: "Error reading product data from C:\Program Files\Alwil Software\Avast 5\setup\part-setup-ais-557.vpx. Setup cannot continue". I don't want to 'setup' Avast, I want to remove it and install latest free version. Any suggestions pls, cheers

  2. #2
    Senior Member
    Join Date
    Aug 2011
    Posts
    368

    Default Re: can't uninstall Avast

    To me , avast looks to be corrupt ,I would suggest try using ccleaner , and un install it .

  3. #3
    Senior Member Nick G's Avatar
    Join Date
    Mar 2012
    Location
    Christchurch
    Posts
    2,556

    Default Re: can't uninstall Avast

    uninstall it using revo uninstaller. Do a full advanced scan, and wipe the whole lot off.
    Quote Originally Posted by pcuser42 View Post
    38.7% of stasistics are made up on the spot, and 56.3% have a decimal point added to make them more believeable.


  4. #4
    Member
    Join Date
    Dec 2004
    Location
    Red & Black Territory
    Posts
    233

    Default Re: can't uninstall Avast

    Thks Nhashon, I'm just about to d/ld CCleaner now. Will let you know how it goes.

  5. #5
    Lifetime Member lakewoodlady's Avatar
    Join Date
    Oct 2007
    Location
    On a need to know basis....
    Posts
    2,847

    Default Re: can't uninstall Avast

    +1 for Revo Uninstaller.
    The set up for Avast contains the Uninstall for it as well. But if it won't work use revo, then ccleaner which should then remove any little leftovers.

    LL
    _____Nothing is hidden that cannot be revealed_____

    http://tauposeniornet.com
    www.piriform.com/CCLEANER

  6. #6
    Member
    Join Date
    Dec 2004
    Location
    Red & Black Territory
    Posts
    233

    Default Re: can't uninstall Avast

    Thks Nick, will try CCleaner for now, not up to date with whats best for which situation. I was naive enough to think that all programs would have some kind of uninstaller. cheers

  7. #7
    Senior Member Renegade's Avatar
    Join Date
    Mar 2011
    Posts
    459

    Default Re: can't uninstall Avast

    If all else fails, this should nuke it http://www.avast.com/uninstall-utility

  8. #8
    Member
    Join Date
    Dec 2004
    Location
    Red & Black Territory
    Posts
    233

    Default Re: can't uninstall Avast

    Thks Renegade. CCleaner wont get rid of it because of that stupid part-setup-ais-557.vpx file. Will try your suggestion because it's avast's own file. If it doesn't work, I'm going to delete every Avast file one by one, will never install it again ever!

  9. #9
    Senior Member Nick G's Avatar
    Join Date
    Mar 2012
    Location
    Christchurch
    Posts
    2,556

    Default Re: can't uninstall Avast

    Have you run revo?
    Quote Originally Posted by pcuser42 View Post
    38.7% of stasistics are made up on the spot, and 56.3% have a decimal point added to make them more believeable.


  10. #10
    Member
    Join Date
    Dec 2004
    Location
    Red & Black Territory
    Posts
    233

    Default Re: can't uninstall Avast

    Thks Renegade, didn't know they had an uninstaller on their site. It worked, so simple, so relieved!

Similar Threads

  1. Avast
    By hp4200 in forum PressF1
    Replies: 11
    Last Post: 30-12-2010, 02:40 PM
  2. MSE vs. Avast
    By goodiesguy in forum PressF1
    Replies: 20
    Last Post: 15-11-2010, 10:59 AM
  3. Avast AV
    By JA88 in forum PressF1
    Replies: 4
    Last Post: 09-01-2009, 10:39 PM
  4. Looks like Avast 4.8 is out now
    By Speedy Gonzales in forum PressF1
    Replies: 9
    Last Post: 31-03-2008, 01:01 PM
  5. About Avast
    By Pauline in forum PressF1
    Replies: 9
    Last Post: 14-08-2005, 04:29 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •