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  1. #1
    An old sod
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    Dec 2004
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    Cool Samsung TV won't play videos

    I have a new Samsung UA55D8000 TV and getting it set up has been fairly easy. It picked up my wifi and identified all the network devises including My Book Live which has a whole lot of .mp4 videos stored on it in the Shared Videos Folder. The TV says “not supported format” when try to open them. Yet when put the same video onto a USB drive they play just fine! Thought it may be the wifi causing the problem so tried a network cable but no joy.
    Have posted on a couple of forums so thought would see if there is some bright spark on this board may have a solution!
    Thanks
    "Why work on Wednesday and stuff up two good long weekends"

    W7-2600 CPU@3.40GHz.MB:RAM:16GB.SSD:250GB.HDD:2x2TB.

  2. #2
    Senior Member Greven's Avatar
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    Default Re: Samsung TV won't play videos

    Probably an issue with the DLNA server on the drive. Have you tried setting up Windows Media Player media sharing & trying to load the videos from your PC/Laptop DLNA server?
    Intel Core i5-3470 CPU
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    surprisingly quick even without an SSD

  3. #3
    An old sod
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    Default Re: Samsung TV won't play videos

    Thanks – Windows Media Player plays these videos just fine! On another board a member has pointed out that the USB is probably has FAT as a system file and My Book NTFS – that is correct but what can I change on My Book?
    Thanks
    BTW – if you happen to see any snow down there – can you direct it up this way please!!
    "Why work on Wednesday and stuff up two good long weekends"

    W7-2600 CPU@3.40GHz.MB:RAM:16GB.SSD:250GB.HDD:2x2TB.

  4. #4
    Senior Member Greven's Avatar
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    Default Re: Samsung TV won't play videos

    The filesystem shouldn't matter if you are using DLNA. Has Western Digital released any updates for the drive?

    No sign of snow down here - just grey sky everywhere.
    Intel Core i5-3470 CPU
    8GB DDR3 RAM
    1TB HDD
    AMD Radeon HD 6870 graphics card
    Enermax Tomahawk II 500W PSU
    Antec 300 case
    Win7 Pro (Action Pack :D)

    surprisingly quick even without an SSD

  5. #5
    Senior Member
    Join Date
    Jan 2007
    Posts
    672

    Default Re: Samsung TV won't play videos

    The answer is easy the mybooklive DLNA "twonky" software is version 5 and they didnt fix it for Samsung tvs until version 6

    W.D will not upgrade firmware to this version for some reason

    all explained here
    http://community.wdc.com/t5/My-Book-...er/td-p/119792
    NZ Digital TV Forum, Freeview NZ , etc
    http://www.nzdtv.com/

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