Got a strange one today.
One of my customers had their PC die and because of the age it was not worth repairing so they bought a new box from us.
I sold it with Windows 7 Pro but used the downgrade rights so that they could keep their existing XP Pro installation, which I transfered over from the old computer and updated Windows for the new hardware.
Windows XP reactivated with no problems over the internet.
Office 2003 however won't activate over the internet.
It says that they have reached the limit of the number of times the product can be activated. This is normally not an issue as you activate by phone and tell the operater what's happened and they give you the activation code.
This time however they seemed stumped and the system wasn't giving them an activation code. They said to uninstall and reinstall Office and try activate again. So I did this and got the same error when trying over the internet so called Microsoft again and had the same problem.
This time they said DON'T try to activate over the internet, just call us back and we'll activate it for you. So again I did this but they were again stumped so got me to call Microsoft Support (0800 800 004).
I did this and when I told them what I was trying to do they said they no longer support Office 2003 and activation won't work any more!
Can anyone confirm if this is true and Office 2003 will no longer activate?