Page 1 of 6 123456 LastLast
Results 1 to 10 of 52
  1. #1
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,382

    Angry Microsoft no longer activating Office 2003???

    Got a strange one today.

    One of my customers had their PC die and because of the age it was not worth repairing so they bought a new box from us.

    I sold it with Windows 7 Pro but used the downgrade rights so that they could keep their existing XP Pro installation, which I transfered over from the old computer and updated Windows for the new hardware.

    Windows XP reactivated with no problems over the internet.
    Office 2003 however won't activate over the internet.
    It says that they have reached the limit of the number of times the product can be activated. This is normally not an issue as you activate by phone and tell the operater what's happened and they give you the activation code.

    This time however they seemed stumped and the system wasn't giving them an activation code. They said to uninstall and reinstall Office and try activate again. So I did this and got the same error when trying over the internet so called Microsoft again and had the same problem.
    This time they said DON'T try to activate over the internet, just call us back and we'll activate it for you. So again I did this but they were again stumped so got me to call Microsoft Support (0800 800 004).

    I did this and when I told them what I was trying to do they said they no longer support Office 2003 and activation won't work any more!

    Thanks Microsoft!

    Can anyone confirm if this is true and Office 2003 will no longer activate?
    nmercer?

  2. #2
    Unknown Device wratterus's Avatar
    Join Date
    Apr 2007
    Location
    Top of the South
    Posts
    11,476

    Default Re: Microsoft no longer activating Office 2003???

    Utter bull, they must have run out of things to say. I activated one over the phone yesterday, I didn't have to talk to anyone, but it worked fine.

    I have seen random software problems where no installation Id is being generated for whatever reason, haven't seen one for ages though can't remember how I got around it.
    Microsoft: "You've got questions. We've got dancing paperclips."

  3. #3
    Helper < Helped DeSade's Avatar
    Join Date
    Mar 2005
    Location
    Earthquake HQ
    Posts
    3,261

    Default Re: Microsoft no longer activating Office 2003???

    Something to do with this maybe..

    http://support.microsoft.com/kb/875452
    The Internet moves in mysterious ways.

  4. #4
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    43,085

    Default Re: Microsoft no longer activating Office 2003???


  5. #5
    Member
    Join Date
    Dec 2004
    Posts
    1,354

    Cool Re: Microsoft no longer activating Office 2003???

    I don't normally support Piracy, but in this case the product was bought and paid for, and there was no contract with the sale limiting the life of the product.

    Microsoft has been given the opportunity to rectify the matter, so I think that you are fully justified in cracking it if you so wish!

    You could use "Open Office", but its a matter of principle!

  6. #6
    Computer Tech
    Join Date
    Dec 2004
    Location
    Whangarei
    Posts
    5,382

    Default Re: Microsoft no longer activating Office 2003???

    Quote Originally Posted by Speedy Gonzales View Post
    Now why couldn't Microsoft put me on to that KB???

    Thanks Speedy!

    Deleting the Opa11.dat file and entering in the product key again then activating by phone (internet still wouldn't work) worked this time.
    This time I got the usual voice message about "If you reinstalling on the same PC press 1" etc which I didn't get earlier. I was just getting the "Product activation error. Please press 1 to speak to an operater"

  7. #7
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    43,085

    Default Re: Microsoft no longer activating Office 2003???

    Sweet !

  8. #8
    Zippity Fan Club Member prefect's Avatar
    Join Date
    Aug 2008
    Location
    Glen Eden 36.918767 S 174.624701 E
    Posts
    7,779

    Default Re: Microsoft no longer activating Office 2003???

    Rich buggas! I have office 97. Kids are always on to me to update it but money does not grow on trees.
    Life is too short to hold a grudge. Slash some tyres and call it even.

  9. #9
    Senior Member pctek's Avatar
    Join Date
    Feb 2005
    Location
    In the Wild West
    Posts
    21,906

    Default Re: Microsoft no longer activating Office 2003???

    Quote Originally Posted by CYaBro View Post
    I got the usual voice message about "If you reinstalling on the same PC press 1"
    What makes me laugh is when you choose 1 - reinstalling on same PC - then the second question is Have you uninstalled it from the other PC?
    wipe your paws.

  10. #10
    Evil Super Villain Cato's Avatar
    Join Date
    Jan 2005
    Location
    Kitten's Lair, Fortified Bunker, 300m below ground
    Posts
    3,046

    Default Re: Microsoft no longer activating Office 2003???

    Quote Originally Posted by prefect View Post
    Rich buggas! I have office 97. Kids are always on to me to update it but money does not grow on trees.
    Office 97????

    You really should consider LibreOffice...
    Who was the first that forged the deadly blade?
    Of rugged steel his savage soul was made.

Similar Threads

  1. Windows Microsoft Office 2003
    By raydan42 in forum PressF1
    Replies: 1
    Last Post: 15-06-2008, 11:17 AM
  2. Tabs in microsoft office 2003
    By Ninjabear in forum PressF1
    Replies: 1
    Last Post: 01-06-2007, 10:25 PM
  3. Microsoft Office Publisher 2003....heeeelp!
    By Maryann in forum PressF1
    Replies: 28
    Last Post: 10-05-2007, 08:59 PM
  4. Replies: 2
    Last Post: 09-02-2005, 07:51 PM
  5. Microsoft Office 2003
    By Mike in forum PressF1
    Replies: 20
    Last Post: 22-10-2003, 10:25 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •