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  1. #1
    re: Member ?? Paul Ramon's Avatar
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    Default Bios update cost?

    Can anybody here give an idea of the approx cost to do a bios update. I'm only asking because a lady I know has had her PC into a local main street computer shop here (Kaitaia) with intermitant shut down & freezing problems on a machine she purchased from them. After returning the computer many times for repair (being charged extra each time) they now have told her that it was a bios problem (on a M/B they replaced as part of the diagnostic proceedure) and have asked for $150 to update it, mentioning it was half price since she is a previous customer.
    Surely the charge is a bit much for a half hour job (max). They have also told her her 1 yr warranty has run out yesterday!

  2. #2
    Unknown Device wratterus's Avatar
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    Default Re: Bios update cost?

    It would be a MAX of $40 here, more likely $20 - $30. $150 is ludicrous for a standard BIOS update, assuming that is whats happening. Sounds a bit like she's been taken for a ride.
    Last edited by wratterus; 31-03-2010 at 01:26 PM.
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  3. #3
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    Default Re: Bios update cost?

    If it is literally a BIOS update, its a sub-15minute job. $150 sounds more like half-price motherboard replacement.

    Also, if the machine has already been in for that same fault prior to the 1yr warranty expiring, I believe you'll find they have to honour the warranty based on the date the issue was FIRST brought to their attention. And, if a BIOS update is required to fix an issue with a machine they sold, then I can't understand why they expect to charge for it.
    Last edited by inphinity; 31-03-2010 at 01:29 PM.
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  4. #4
    Senior Member Gobe1's Avatar
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    Default Re: Bios update cost?

    Must be a motherboard replacement, a bios problem wouldnt give you shutdown and freezing problems, unless it happens at posting
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  5. #5
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    Default Re: Bios update cost?

    For many shops a motherboard could be $300. Online shops are cheaper. But then again, if you are only after a simple system could be had $100-150 ...

  6. #6
    Pedantic Bloke Sweep's Avatar
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    Default Re: Bios update cost?

    Hi Paul,

    Could you do the BIOS update? It sounds sus to me and is there any guarantee that the BIOS update WILL solve the problems?

  7. #7
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    Default Re: Bios update cost?

    Quote Originally Posted by Sweep View Post
    Hi Paul,

    Could you do the BIOS update? It sounds sus to me and is there any guarantee that the BIOS update WILL solve the problems?
    Perhaps name and shame the store. That sounds like they are taking advantage of the customer. $150 is robbery. However there maybe another side to the story, such as other work they were going to do.

  8. #8
    Senior Member pctek's Avatar
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    Default Re: Bios update cost?

    Eighteen-year-old Scott Laurenson could be the youngest IT managing director in the country. He started Laurenson Technology in Kaitaia in March of last year, after he had been working from home since mid-2007.

    Laurenson Technology specialises in service and repair of home and small business computers in the Kaitaia region.

    Laurenson says the main competition is the Computer Shop in Kaitaia, the only other computer shop in the town. He claims it specialises more in serving businesses, while Laurenson Technology caters more for the home user.



    [Moderator comment: The post above is not advertising. Pctek has copied and pasted information about an IT company in Kaitaia who she is guessing is the company mentioned in this thread - Jen ]
    Last edited by Jen; 01-04-2010 at 09:29 AM. Reason: Clarifying post after complaint
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  9. #9
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    Default Re: Bios update cost?

    There's only a few ways to do it. Its either with floppy, flash drive, thru the update program (loading it), if its an ASUS. Or from within windows. Depending on WHAT it is

  10. #10
    re: Member ?? Paul Ramon's Avatar
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    Default Re: Bios update cost?

    Quote Originally Posted by Sweep View Post
    Hi Paul,

    Could you do the BIOS update? It sounds sus to me and is there any guarantee that the BIOS update WILL solve the problems?
    Yes sweep I could do the update, no problem, or I suggested she take it too Far North Photographics & Digital who seem to be the most competent repairer (via reputation) up here but the job was already done and was still, I thought, a warranty issue. They also say that it resolved the problem but won't let her collect the computer untill payment is made.
    I also go along with Gobe1 & don't believe it is a bios problem!
    Last edited by Paul Ramon; 31-03-2010 at 04:05 PM.

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